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Lexus of Pembroke Pines
Pembroke Pines, FL
13,693 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 13,693 reviews
May 08, 2024
I leased a Lexus with the help of Francesca. She is absolutely amazing, professional, and I liked her the minute I met her. Francesca was extremely professional. I will refer her to my family an She is absolutely amazing, professional, and I liked her the minute I met her. Francesca was extremely professional. I will refer her to my family and friends from this point forward and I highly recommend! More
by Victoria P.
Employees Worked With
Helpful May 08, 2024
From the initial interaction, working with Michele Alter was an absolute delight! She effortlessly located the ideal car for me, complete with all the features I desired. Transitioning to Zuli Parra, the Fi was an absolute delight! She effortlessly located the ideal car for me, complete with all the features I desired. Transitioning to Zuli Parra, the Finance Specialist, was seamless. Zuli's exceptional patience and professionalism made the financial aspect a breeze. Then came the fun part: working with Gabriel. He expertly guided me through the utilization of the myriad of cool features my new car offers. Without hesitation, I wholeheartedly recommend this stellar team and Lexus of Pembroke Pines to anyone seeking a seamless car-buying experience. Rest assured, I will enthusiastically refer my friends and family to engage with this exceptional team of professionals for their next car. More
by IsellRx
Verified CustomerMay 08, 2024
Kelsey was awesome! She helped me with all my difficult questions around the clock ! Will be sharing her contact card to friends and family. She helped me with all my difficult questions around the clock ! Will be sharing her contact card to friends and family. More
by Florence Hassoun
Employees Worked With
May 08, 2024
I was able to test drive the vehicle but I am still deciding which hybrid to purchase. deciding which hybrid to purchase. More
by petersfield24
Employees Worked With
May 08, 2024
Had a flaw in the new car I took possession of in end Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alte Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alter at Lexus Pembroke Pines, as the only reason my car went in to be fixed. I finally was given an appointment to bring the car in for the warranty issue on 4/16/24, my advisor was Francisco Bautista. The Paper I received said the car would be ready same day. Heard not update that day, heard no update the next day. 4/18 I called, was on hold for an excessive amount of time and still got nobody to speak to. I called Michele for help. Finally I got a call back on the 18th telling me I could pick my car up. When I picked it up, the warranty repair was not satisfactorily done. There was nobody to speak to so I therefore just left, completely disappointed, as this is my fifth Lexus. More
by marcd1447
May 07, 2024
Good service and Customer Service very nice place and good quality and good cars very good quality and good cars very More
by LORENALI
Employees Worked With
May 07, 2024
I have worked with Alex for several years as I leased my Lexus 350 from Lexus of Pembroke Pines and he has always been both personal and professional as he guided me through the process. I travel one hour t Lexus 350 from Lexus of Pembroke Pines and he has always been both personal and professional as he guided me through the process. I travel one hour to get to this location and it is well worth the time and effort to do so. Alex represents a 5++++ professional ! Congrats to all ! More
by Woody
Employees Worked With
May 07, 2024
I recently leased a Lexus TX 350 luxury from Lorena Ortiz and couldn't be happier with the experience. She exhibited exceptional customer service from start to finish. Her knowledge and expertise helpe Ortiz and couldn't be happier with the experience. She exhibited exceptional customer service from start to finish. Her knowledge and expertise helped me find the perfect car, and she went above and beyond to ensure I was fully satisfied. I highly recommend her to anyone in the market for a new vehicle." More
by armour1612
Employees Worked With
