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Lexus Of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
8,642 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction. Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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4883 Clark Road

Sarasota, FL

34233

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Showing 8,642 reviews

July 11, 2023

The Sarasota sales reps and finance dude were fantastic. They delivered a very favorable, pleasant experience. However, i believe Lexus automotive needs to update their existing policy of 2k deposits on d More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Mathis, Christopher Wolf
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Jul 14, 2023 -

Lexus Of Sarasota responded

Thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that you enjoyed your experience with our sales and finance team. We appreciate you taking the time to point out areas of our business that you would like to see change, we are always looking to develop the best processes possible, and your feedback always helpful. Thank you for choosing Lexus of Sarasota, let us know if there is anything else I can do for you.

July 09, 2023

Good Experience, Salesman Jeff Serensky excellent, However the final price was more then expected seems like Lexus of Sarasota is adding more dealers extras on then Wilde did. This is my fourth car fr More

by RBENSON1873
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Serensky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carter
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Jul 10, 2023 -

Lexus Of Sarasota responded

Thank you so much for taking the time to share your opinions, they mean so much to us, especially coming from a long-time customer like yourself. We are so happy to hear that Jeff and the team provided a positive experience. We continuously work to create great customer experiences, and we’re sorry to hear that some aspects of your visit missed the mark. If there is anything else we can do for you, please do not hesitate to reach out to me at kmcallister@lexusofsarasota.com or 941-924-3040, extension 1092 – Kelly McAllister, Guest Relations Coordinator

July 09, 2023

I initially tried to buy a part for my Lexus a few months ago, and was quoted one price for the part and when I arrive, they doubled the price for the part which I knew was inaccurate. At this point, I was a More

by SHAAZIA.CHANDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Dowdy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to leave us a review. Every customer’s opinion matters to us as we are continually striving to improve our customer experience. We appreciate you recognizing our service department and your salesperson and thank you for pointing out aspects of your experience that need improvement. I am happy to discuss your matter further, if there's anything else I can do for you please reach out to me at kmcallister@lexusofsarasota.com or 941-924-3040, extension 1092 – Kelly McAllister, Guest Relations Coordinator

July 08, 2023

Everyone was very nice and friendly and they really knew the cars. I wish they were more prepared for the delivery so the process didn’t involve an hour of waiting. More

by Kelli.alces
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Carpenter, Christopher Wolf, Chad McLean
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Jul 08, 2023 -

Lexus Of Sarasota responded

Kelli, I am so glad to hear you enjoyed your visit to our dealership and thank you for sharing your feedback on the aspects we can improve on. We work hard to consistently provide excellent experiences; it is because of customers like you that we continue to improve as a business! Thank you for choosing Lexus of Sarasota! If there is anything we can do for you, please let us know!

July 08, 2023

The salesman who helped us - Jeff Gray - was very helpful with everything about our purchase. More

by tonyteav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carter, Jenny Bethell
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Jul 10, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to review your visit to Lexus of Sarasota. I am happy to hear that our staff was able to make your experience with us a positive one! We appreciate your time and business, thank you Tony!

July 08, 2023

Jeff was professional, calm, knowledgeable and patient. He and his manager made this transaction a pleasure from start to finish. More

by Tracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Serensky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Mathis, Jenny Bethell
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Jul 08, 2023 -

Lexus Of Sarasota responded

Tracy, congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide for all our customers. We look forward to working with you again in the future.

July 08, 2023

Professional and courteous and knowledgeable salesmen. Know the Lexus product well. Easy to talk with. More

by raymondabraham8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Penmann was great. Extremely knowledgeable and professional. , Shaun Mathis, Ricardo Souza
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Jul 08, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, we thank you for choosing Lexus of Sarasota!

July 07, 2023

Courteous staff, well informed, no high pressure sales pitch. They let the product sell itself More

by emmickconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Devine, Jordan Kripas
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Jul 07, 2023 -

Lexus Of Sarasota responded

We appreciate you for taking the time to provide us with a fantastic 5 -star review! Our team is delighted to hear that we fulfilled your expectations. Thank you for choosing Lexus of Sarasota!

July 07, 2023

Everyone was very helpful and willing to make us happy with the purchase of our new car. More

by JADIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chez Gebhart, Grant Gaugler
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Jul 07, 2023 -

Lexus Of Sarasota responded

It is a pleasure to hear such kind words from you. Thank you for sharing your excellent experience with Lexus of Sarasota!

July 07, 2023

I have purchased autos from several high line dealers and Lexus of Sarasota is certainly in the top tier attentive dealers I have worked with. More

by Gregalaimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Mathis, Ricardo Souza
Report | Print
Jul 07, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to leave us such a great compliment. Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. Thank you for choosing Lexus of Sarasota, we are happy to have you as a customer!

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