Lexus Of Sarasota

The sales process was great, and Jordan answered all my questions. The paperwork was straight forward, and I appreciated getting a thumb drive of my documents to store. As it was late in the day, and they questions. The paperwork was straight forward, and I appreciated getting a thumb drive of my documents to store. As it was late in the day, and they wanted to detail my vehicle, I left it with them to pick up the following day. I told them I'd be in between 2-3 and texted them that I was on my way. Unfortunately, Jordan had an emergency and had to leave and when I asked for him the receptionist said he was with a customer. We waited for 15 minutes and asked again, and the receptionist said she would have someone find him. After another 10 minutes we asked again and finally they got a sales manager to see what was happening. It took another 20 minutes to find the keys and tag and get my car ready for me to drive home. It would have been better if the receptionist was more proactive instead of making me wait. Everyone was nice but it felt a little chaotic which was unfortunate since the sales experience was good. More

Great service. So glad to have traded in my Tesla for an rx450 hybrid. Best decision ever. Lexus of Sarasota was great. Will buy my next car from Lexus of Sarasota. So glad to have traded in my Tesla for an rx450 hybrid. Best decision ever. Lexus of Sarasota was great. Will buy my next car from Lexus of Sarasota. More

Great experience! Jamie Dickinson in sales was exceptional—super knowledgeable and genuinely focused on making the process as enjoyable as possible. It is evident he t Jamie Dickinson in sales was exceptional—super knowledgeable and genuinely focused on making the process as enjoyable as possible. It is evident he truly wants to deliver the highest level of customer service, and that’s exactly what he did. Kenny and Chris in finance were also great, making everything seamless. The entire team was professional and helpful. I can’t recommend them highly enough! More

We had a wonderful experience with Jamie Dickinson and Toby Gray. The process was seamless from beginning to end! Toby Gray. The process was seamless from beginning to end! More

David Chilovich provided great service. We transacted via Costco which was very efficient. The process for trading in our previous car was excellent. We transacted via Costco which was very efficient. The process for trading in our previous car was excellent. More

My wife and I had a great car-buying experience, but wrong parts caused extra trips. wrong parts caused extra trips. More

Jeff was great - super knowledgeable about the car and very professional. I would recommend him to friends and family that are looking for their next Lexus very professional. I would recommend him to friends and family that are looking for their next Lexus More

We dealt with Moncayo he was very informative , pleasant , we like the dealer venue and then overall presentation , wish could have a little better deal on our purchase ,but overall satisfied , we like the dealer venue and then overall presentation , wish could have a little better deal on our purchase ,but overall satisfied More

We enjoyed our experience so much, we decided to purchase another Lexus 4 weeks later. I will recommend Lexus of Sarasota to our family & friends/ another Lexus 4 weeks later. I will recommend Lexus of Sarasota to our family & friends/ More

Jamie Dickinson was professional in every way. He listened and addressed our requirments without any typical pressure. Although our choice of car was not available at the dealership, Jamie and t He listened and addressed our requirments without any typical pressure. Although our choice of car was not available at the dealership, Jamie and the Sarasota Lexus staff arranged a trade with another Lexus dealer. Within a couple of weeks, our new car was delivered in 100 percent perfect condition (not a spot or water mark on it). In over 50 plus years of buying many new cars, Jamie Dickinson ranks #1 in auto sales. More