Lexus Of Sarasota

Thanks Tim Eldridge for taking great care of me and my car. It was much appreciated. car. It was much appreciated. More

Jason is Professional, knowledgeable, returns calls promptly, pleasant, committed to exception customer service and has many years of service to Lexus. promptly, pleasant, committed to exception customer service and has many years of service to Lexus. More

We live in Wesley Chapel and drove to Sarasota to work with Grant because his customer service surpassed every other agent we spoke to at Lexus of Wesley Chapel and Lexus of Tampa Bay. He is incredibly ki with Grant because his customer service surpassed every other agent we spoke to at Lexus of Wesley Chapel and Lexus of Tampa Bay. He is incredibly kind and helped us achieve our goal of buying a 2023 Lexus Rx 350 for our family that is getting a new member in 2 short weeks. More

We’ve been enthusiastic and loyal Lexus owners and customers for 20 years. We’ve never felt we’ve been oversold or taken advantage of until now. Our very trusted and competent Service Advisor Jason Pe customers for 20 years. We’ve never felt we’ve been oversold or taken advantage of until now. Our very trusted and competent Service Advisor Jason Peters is fantastic! The apparent new management policy to maximize service profits, not so much. There are many Lexus owners in our community and all we have talked to agree that Lexus service costs have become sufficiently excessive, in some cases unreasonably so, that they are contemplating replacing their Lexus. One neighbor told us that he was informed that his Lexus required $23,00.00 in repairs! My wife was told that her trouble free, moderately driven ES-330 required $8,000.00 of “routine maintenance”. When she investigated the alternative of a newer pre-owned Lexus, the rude attitude of the Pre-owned Manager resulted in our becoming a now one Lexus family. I still love my Lexus, and because I trust Jason Peters absolutely, I plan to keep it unless management policy makes this infeasible. We sincerely hope that the feedback you are currently receiving from Lexus owners will result in management policy modifications that will restore the confidence and pleasure that we have always enjoyed as proud Lexus owners. More

This was absolutely the best car buying experience I have ever had. Each and every member of your team that I encountered was friendly, kind, helpful and never once made me feel awkward for being a solo woma ever had. Each and every member of your team that I encountered was friendly, kind, helpful and never once made me feel awkward for being a solo woman car buyer. Ana Lima was amazing! She made my experience easy, seamless and fun! She’s a true asset to your dealership. Thank you, Ana and Lexus of Sarasota! More

Service and quality of work is very good. The customer service reps are very caring The customer service reps are very caring More

SLOW. SLOW SLOW The paperwork process took entirely too long. Each time a form was filled out, the salesman had to run to the back room, "to another sup SLOW SLOW The paperwork process took entirely too long. Each time a form was filled out, the salesman had to run to the back room, "to another supervisor". Salesman was very polite and courteous, but the procedure was FAR to time consuming (I was on site over 5 hours). More

The Service Department is a key factor when choosing a dealership for us. We purchased our Lexus in another state snd were so pleased. So when we relocated we sought out this Lexus dealership. dealership for us. We purchased our Lexus in another state snd were so pleased. So when we relocated we sought out this Lexus dealership. More

Excellent customer service Quickly and efficiently took care of my vehicle Service was polite and eager to help care of my vehicle Service was polite and eager to help More

Tim, the service rep is always very helpful. The work is always done in a very timely manner. It's a real bonus that they also wash your car before returning it to you! The work is always done in a very timely manner. It's a real bonus that they also wash your car before returning it to you! More