Lexus Of Sarasota

Ana was very helpful, energetic and charming. She listened for the key characteristics of our purchase; hybrid and compact. Unfortunately, after we completed the voluminous paperwork and drove of She listened for the key characteristics of our purchase; hybrid and compact. Unfortunately, after we completed the voluminous paperwork and drove off we realized the car was a rushed decision and poorly made. We have a Lexus 2019 300ESH and love the car. But the UX doesn’t have nearly the appointments, although similar in price -( I realize there’s 5 years difference). We felt there wasn’t the value in the UX, the back seat is too small for an adult and the trunk is tiny. Chris Lima, GM, was terrific. He spent hours with us trying to unwind the deal. We believe he was concerned, creative and worked to find a solution. More

Leo was great! Made car buying easy and fun. Always had a smile on his face. Made car buying easy and fun. Always had a smile on his face. More

Pleasant folks work there . Not the most beautiful Lexus building I have been in, but the employees were fabulous . Not the most beautiful Lexus building I have been in, but the employees were fabulous . More

It is difficult to get an appointment. Some of the outside staff seem like they don't want to be there. Roberto is very professional and caring. Some of the outside staff seem like they don't want to be there. Roberto is very professional and caring. More

I’ve been coming to dealership for 15 years and have been very satisfied with the work performed and the sales and service advisor. However, I noticed lately that the prices have increased in excess of nor very satisfied with the work performed and the sales and service advisor. However, I noticed lately that the prices have increased in excess of normal inflation. I’ve also noticed it’s more difficult to get someone to answer the main phone line. Please take these criticisms in the spirit of looking to improve your overall customer satisfaction. More

Marshall is top notch in the business and extremely professional. He was able to get me the best bang for my buck and made the whole process easier then I expected. I highly recommend asking for Marsha professional. He was able to get me the best bang for my buck and made the whole process easier then I expected. I highly recommend asking for Marshall when going to Lexus in sarasota. Thank you again for everything! More

Working with Ana Lima was an absolute pleasure! Ana was very patient, professional, and she never made us feel pressured. She went above and beyond to make everything go smooth. She is also bilingu Ana was very patient, professional, and she never made us feel pressured. She went above and beyond to make everything go smooth. She is also bilingual which was a huge plus. I recommend Ana 100 percent. More

Always very pleasant with customer and take good care of everything. Very happy with service everything. Very happy with service More

Ana Lima was amazing! She made the process really smooth with great service. Ana goes above and beyond for her customers and tries to help as much as possible. Make sure t She made the process really smooth with great service. Ana goes above and beyond for her customers and tries to help as much as possible. Make sure to ask for Ana! More

First encounter with the new dealership. It went very well. Nice to see they have kept the same employees and brought Deb back. It went very well. Nice to see they have kept the same employees and brought Deb back. More