Lexus Of Sarasota

Friendly people despite the building being under major renovation. The complimentary bottle of wine to take home was a nice touch. renovation. The complimentary bottle of wine to take home was a nice touch. More

Everyone at the dealership was very friendly and helpful. It was the easiest vehicle purchase I’ve experienced. It was the easiest vehicle purchase I’ve experienced. More

Pretty easy experience, Kevin was great to work with, was in and out with my new truck in a couple hours. If you go here, get some of the free cookies - very good! in and out with my new truck in a couple hours. If you go here, get some of the free cookies - very good! More

Great employees who answer questions thoroughly, and welcoming atmosphere. Thanks goes, also to all service staff. welcoming atmosphere. Thanks goes, also to all service staff. More

We have been buying Vehicles. From this Dealership for the past 20 years. Last week we purchased a 2025 LX 700 H and we love it. We have worked with the same Sales Rep all these From this Dealership for the past 20 years. Last week we purchased a 2025 LX 700 H and we love it. We have worked with the same Sales Rep all these years. Greg Dowdy, is the “No Pressure” Straight Shooting type of individual we enjoy working with. We have established a Trust and a Good working Relationship with Greg over the years. He certainly represents Lexus very well! Al Feder More

My sales rep Jeff Serensky was top notch. Great experience. Very efficient and organized. Terrific Great experience. Very efficient and organized. Terrific More

Overall experience it was great The only thing was I bought a used car with very low mileage and I did buy “as it is”. Before leaving the dealership on the day of purchase I’ve notice a clicking sound c bought a used car with very low mileage and I did buy “as it is”. Before leaving the dealership on the day of purchase I’ve notice a clicking sound coming from A/C once the car was off. I mentioned to them and they had me bring the car on the very next day. The conclusion was that is “normal” and stops after 30 seconds.. well that is not normal, it goes off way more than 30 seconds, it does while driving the car, it’s annoying, looking up online I found the problem. Also the car was a bit off on alignment which they took care on the very next day when I took to check the a/c problem, after the alignment some suspension noises pop up which it was not like that on the very first day.. the test drive day and the first day with the car.. took the car one more time and they despite all the info I gave and immediately try to go thru the warranty. Trying to use the warranty they found the problem.. Like I mentioned I know I bought as it is but it definitely didn’t have none of that before the alignment otherwise I would mentioned on the day of the test drive and didn’t even take the car home before those were fixed. Right now I’m waiting on the grace period to use warranty. Other than that, overall experience was great. Staff was amazing More

I only had a problem with financing. Where I felted I was rushed through the process Where I felted I was rushed through the process More

These guys are the best! I was in Indiana and purchased the Bronco over the phone. When we arrived at the dealership, the Bronco was better than described. Mike and Luis hel I was in Indiana and purchased the Bronco over the phone. When we arrived at the dealership, the Bronco was better than described. Mike and Luis helped us through the process and we were home with our new Bronco in two days. I can’t say enough about the dealership. If I had to critique anything, it would be getting our title. However, we are out of state so that just could be working through different state laws. Bottom line is that I would recommend this dealership to anyone. Especially if they are buying from out of state. As I said… they are the best. Easiest car deal I’ve ever made. More

I returned to Lexus of Sarasota and Jeff Serensky after not being able to purchase from him in the spring. While I was able to get what I thought was a fair pricing (based on an offer to purchase at a dif not being able to purchase from him in the spring. While I was able to get what I thought was a fair pricing (based on an offer to purchase at a different Lexus dealership), I was surprised by the additional coverage packages that I was presented with that greatly altered my bottom line to get my car. While I reviewed all the options meticulously when I got home and read each piece, it was disconcerting at first to have one number in my head and a much larger one as my total owed. I had three LoS employees answer all my questions two days later and review each item I questioned. I chose to keep all but one of those options on further evaluation, but after over 4 hours in the showroom, I had obligations to leave that pushed me to sign without being totally comfortable with what I was signing for. More