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Lexus Of Silver Spring - Service Center

4.7

46 Lifetime Service Reviews

2505 Prosperity Terrace, Silver Spring, Maryland 20904

46 Reviews of Lexus Of Silver Spring - Service Center

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October 05, 2017

"GREAT JOB!"

- MOSTAFA

I just bought my Lexus RX 350, and took it to this dealership for maintenance service. CJ was the service manager. I explained to him, what I wanted to be done. He did a fantastic job and I am very please with his service. I will take my Lexus to him in the future too. Keep up the good work. Mostafa

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 05, 2017 -

Lexus Of Silver Spring responded

We cannot thank you enough for this great review! We look forward to seeing you again soon!

August 02, 2017

"Phenomenal Service Experience!!!!"

- Ladytyler

CJ, very professional and compassionate about my repairs. The person that checked me out, not so much. I love how my car is running now.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 02, 2017 -

Lexus Of Silver Spring responded

We are so happy our very own was able to help. Thank you for sharing your kind review!

June 30, 2017

""Excellent Customer Service" "

- chicks,6413

Ajay of Sales provides excellent, professional and courteous service to me as a customer. He follows up with birthday wishes, etc via e-mails. He always has a smile. Mike Murphy also provides excellent, professional and courteous service to me when I bring my car in for maintenance. He's very pleasant and always get my car serviced within the time-frame that he states. Kudos to both of them from a very satisfied customer. Cheryl Hicks

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Murphy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 30, 2017 -

Lexus Of Silver Spring responded

It's truly a pleasure to make your visit wonderful! Let us know if you need anything. We hope to see you again soon!

June 08, 2017

"Awesome services"

- Toanto

Mr. Sam Kim was one of the nicest person around lexus. He took me throught my service journey with the friendliest manner. I would definitely recommend any one who would like to purchase a new vehicle to come to him as your sales consultant.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kim
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Melvin
Jun 08, 2017 -

Lexus Of Silver Spring responded

We are thrilled to hear you enjoyed your visit! Let us know if you need anything. Thank you for sharing!

April 22, 2017

"My experience on April 21st car service appointment"

- hemmige@32

I had the service appointment for my Lexus ES 350. I had mistakenly taken the Appointment with Des cars nearby. Even though My appointment was with Des Cars Mr. Radfar was gracious and kind enough to take my car in for service. Mr . C.J. Radfar was extremely helpful and polite during the process of registration for service. I found him to be well organized and efficient. The Waiting area of your organization is very neat, and comfortable. The facilities provide are excellent specifically the Internet . Refreshment was excellent specifically fruits , and soft beverages. Only after a short waiting, Mr Radfar informed me that the 50K service was completed. Mr. Radfar very efficiently finished the formalities and I was able to leave after taking my car. Please Convey my heartfelt thanks for Mr. Radfar for the excellent services rendered to me. He deserves the best from your organization. He is a great asset to your Lexus dealership of Silver Springs, MD. I will have no hesitatations to recommend to my friends to meet Mr. Radfar for their Service needs. Sincerely Nadipuram Srivatsan

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 24, 2017 -

Lexus Of Silver Spring responded

Simply amazing! We are so thrilled to hear our very own made your visit wonderful. We truly enjoy having Mr. Radfar on our team. Thank you for sharing, Nadipuram!

April 10, 2017

"Routine maintenance 120k mile service "

- Dopediction

CJ is great!! Every time I come in for service, he always takes care of me, explains in detail the different services and makes sure I have a overall satisfying experience due to my time constraints.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 10, 2017 -

Lexus Of Silver Spring responded

We truly enjoy making every visit perfect! Thank you so much for sharing!

January 05, 2017

"Excellent Customer Service!!!"

- M. Barnes

C.J. Radfar has provided excellent customer service to me for years! I trust his service recommendations and will purchase next Lexus there. Thanks CJ

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 06, 2017 -

Lexus Of Silver Spring responded

Wow! We truly enjoy your wonderful review. Please let us know if there's anything you need, we will be happy to help. Look forward to seeing you again soon!

Jan 05, 2017 -

M. Barnes responded

I somehow missed the pricing rating. I give that 5 stars as well.

December 27, 2016

"Service at Lexus of the silver spring "

- Raminah2008

I would like to thank Mr. CJ Radfar for professional work and respect. He has a great attitude and care. Thanks you so much Regards Marty

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 27, 2016 -

Lexus Of Silver Spring responded

Wow! It's a pleasure out team can assist. Let us know if you need anything. Looking forward to seeing you again soon!

December 26, 2016

"service"

- ashour

was really good, did a good car wash. Just took a little bit longer than i was told, but i enjoyed the delay with great fresh made cookies and coffee. I was happy with my experience with Marlos Curtis.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Curtis
Dec 27, 2016 -

Lexus Of Silver Spring responded

We are happy to hear your visit went smoothly. Thank you for sharing!

December 21, 2016

"C j treat me who I am "

- Aron

I am happy the way he treat me that beyond my expectations and the staff is so friendly and help and my treat me part of the family

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 21, 2016 -

Lexus Of Silver Spring responded

It's our pleasure to assist! Thank you so much for sharing!

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