Lexus Santa Monica

Excellent Service Every TIme!! Everyone at Lexus Santa Monica Service Department is wonderful and helpful. It is a great experience every time I go to have my car maintained or I n Everyone at Lexus Santa Monica Service Department is wonderful and helpful. It is a great experience every time I go to have my car maintained or I need a repair, etc. Thank you so much to everyone for making it so pleasant. More

Ray James provides me with excellent personal care! I always make my service appointment with Ray James! He knows me and my Lexus! I don't have to explain a lot of details because he already knows! Good I always make my service appointment with Ray James! He knows me and my Lexus! I don't have to explain a lot of details because he already knows! Good service! Good man! Please keep him around! More

Wonderful Ron Holbrook I have now purchased five Lexus from your dealership . I have been so happy with my cars and the customer service I have received !! I am hoping to p I have now purchased five Lexus from your dealership . I have been so happy with my cars and the customer service I have received !! I am hoping to purchase / lease number car soon . More

Great service! Richard Doherty was professional, attentive, efficient and communicated with me throughout the process. From the moment I pulled in, I was well cared Richard Doherty was professional, attentive, efficient and communicated with me throughout the process. From the moment I pulled in, I was well cared for. He not only explained the service I was getting for the day (in great detail), he also advised me of what was coming for the next service, as it was a pricer ticket item. I appreciated the heads up, as it allowed me to start planning. I was in a new Lexus service for the day within minutes and Richard texted and called with updates through the day. This was a seamless and professional service appointment and I will definitely be back! More

Great personal care Want to thank Richard Doherty for his professional and friendly service. I was able to promptly schedule a service for my GS350, receive a loaner car Want to thank Richard Doherty for his professional and friendly service. I was able to promptly schedule a service for my GS350, receive a loaner car and have my car back within a short time. Very happy with both the sales and service department. More

Check up service I brought my car in for a minimal service before I made a road trip and I didn’t think I needed much but when Ray informed me that I needed a new tire I brought my car in for a minimal service before I made a road trip and I didn’t think I needed much but when Ray informed me that I needed a new tire I was hesitant to do it However Ray was so helpful considerate and sincere I feel that I should only deal with him when I return next time Lexus has a great staff and personnel and I feel that Ray exemplifies the best of the employees More

JUST AMAZING! REQUEST ENRIQUE IN SALES! Enrique Carvajal! Best sales manager year after year. This is the 2nd Lexus I've purchased with his expert advice and guidance, from this location. En Enrique Carvajal! Best sales manager year after year. This is the 2nd Lexus I've purchased with his expert advice and guidance, from this location. Enrique really cares about your wants, needs, safety, and will help you find the best car for your budget. He doesn't just try to sell you the most expensive car like most do, he asks questions to find out what would work best for YOU. He is truly amazing! Request Enrique and you won't go wrong. More

Service always exemplary Service managers are knowledgeable. Service is moderately rapid. All personal are pleasant. Waiting room quite comfortable and the cookies and coff Service managers are knowledgeable. Service is moderately rapid. All personal are pleasant. Waiting room quite comfortable and the cookies and coffee are great. While costs are not inexpensive, I've never had to bring the car back for any adjustments on work done. Feel I'm receiving fair value for my repair/maintenance dollars. More

Quick and to the point. Needed quick servicing and George provided it. Lexus dealer always takes care of us. Only dealer my wife sill go to still. Thanks to you Needed quick servicing and George provided it. Lexus dealer always takes care of us. Only dealer my wife sill go to still. Thanks to you More

Efficient, on time, pleasant I've been using this dealer for years and they've never disappointed me. The work is always done well and on time. I'd highly recommend them. I've been using this dealer for years and they've never disappointed me. The work is always done well and on time. I'd highly recommend them. More