Lexus Santa Monica

Well organized. Time is important and I like the organizational structure that I experience. Additionally, my service rep is very clearly one of your most knowledgeab Time is important and I like the organizational structure that I experience. Additionally, my service rep is very clearly one of your most knowledgeable and experienced persons! More

wonderful service and great experience everyone was helpful, great service , pleasant I found the whole experience a fun day. I loved that you had a tech guy to teach how to use all the n everyone was helpful, great service , pleasant I found the whole experience a fun day. I loved that you had a tech guy to teach how to use all the new tech features More

Routine car service Received excellent service from all Lexus Santa Monica staff. Maintenance work on my car was completed in a thorough manner. They called me and advis Received excellent service from all Lexus Santa Monica staff. Maintenance work on my car was completed in a thorough manner. They called me and advised me of results of car inspection and recommended additional work. Additional work was completed in a reasonable amount of time. They called me when my car was ready. More

Great Experience My service experience was excellent - from booking the service appointment online for a convenient time in my busy schedule to working with the servic My service experience was excellent - from booking the service appointment online for a convenient time in my busy schedule to working with the service advisor Patrick Levenson and having my car serviced. I was well taken care of while I was waiting for my car and especially appreciated the use of an office space to conduct my business calls and use of the desk/desk chair. This made my wait time very productive as I got a lot of work done. Also, I appreciated the great coffee from the coffee machine! Thank you to everyone at Lexus Santa Monica. More

Great Sales Team This is a personalized experience. I am a repeat customer because of the attention to detail by the sales team. I upgraded from a pre-owned Lexus to This is a personalized experience. I am a repeat customer because of the attention to detail by the sales team. I upgraded from a pre-owned Lexus to a 2018 IS Sport. More

Service Review I took my Lexus car in for 15,000 mile service and Sam Neal was the service advisor. He was extremely helpful and listened to my concerns car. I took my Lexus car in for 15,000 mile service and Sam Neal was the service advisor. He was extremely helpful and listened to my concerns car. More

Good service as always Service rep Sam understood my questions and took care of all of them. Staff took my car quickly. Service was quick and check out was efficient. T Service rep Sam understood my questions and took care of all of them. Staff took my car quickly. Service was quick and check out was efficient. Thank you all. More

Fantastic! As usual I am so happy with my Lexus and my experience leasing my 4th one and it’s all because of Enrique Carvajal! I followed him from Beverly Hills As usual I am so happy with my Lexus and my experience leasing my 4th one and it’s all because of Enrique Carvajal! I followed him from Beverly Hills to Santa Monica. He not only guides you through what can be a scary and stressful process but continuously checks up on you to see how you’re liking the car and ask if you have any questions or difficulties with getting familiar with all the awesome bells and whistles they come with! He’s professional, honest and patient. Listens to your needs and because of his knowledge pairs you with the perfect car. If you are looking for an honest and knowledgeable sales person, Enrique is your guy!! As long as I drive a Lexus he will be mine! More

Leasing a new car This was the least pressure filled experience I have had in leasing a new car thanks to everyone involved including Neal Greene. I look forward to fu This was the least pressure filled experience I have had in leasing a new car thanks to everyone involved including Neal Greene. I look forward to future dealings. More

Great service The whole lexus team (Sybdel, Matt, Joon) provides outstanding service start to finish. They were helpful, knowledgeable, and quick. A+ All around. Wi The whole lexus team (Sybdel, Matt, Joon) provides outstanding service start to finish. They were helpful, knowledgeable, and quick. A+ All around. Will definitely come see them again. More