Lexus Stevens Creek

My car service was handled properly, promptly and professionally. Michel Negy was very helpful and communicated to me while the car was being serviced. I am very appreciative of the assistance from M professionally. Michel Negy was very helpful and communicated to me while the car was being serviced. I am very appreciative of the assistance from Michael and quality of service at Lexus. More

Great response and service. Very accommodating. Great progress updates. From making appointment to pick everything went smoothly. Also nice to pick up the car that has been was Very accommodating. Great progress updates. From making appointment to pick everything went smoothly. Also nice to pick up the car that has been washed and vacuumed. Nice touch. Thank you. More

They always honor their prior price commitment prior to our visiting the dealership. Our salesman Steve Yi is truly professional and he takes the stress out of buying a car. Thank you again Steve Yi. our visiting the dealership. Our salesman Steve Yi is truly professional and he takes the stress out of buying a car. Thank you again Steve Yi. More

Thanks to Jaimie for the help provided to me while my car is in service. Keeping me updated with the status on my vehicle. is in service. Keeping me updated with the status on my vehicle. More

I set my appointment at 1:40 pm, arrived at 1:30 and was not helped until 2pm until I had asked. Then I was told I would have to wait in house and could not provide an uber for me if I choose to leave, nor not helped until 2pm until I had asked. Then I was told I would have to wait in house and could not provide an uber for me if I choose to leave, nor did they have a loaner available. But true to their word they were finished in 2 hours so that was a plus. More

First time Lexus owner and I was shocked at how pleasant and accommodating the Steven’s Creek Lexus service center was when I came in for an emergency service. Justin was very professional and made me feel and accommodating the Steven’s Creek Lexus service center was when I came in for an emergency service. Justin was very professional and made me feel like I was in good hands (I was!). More

First time I actually enjoyed buying a car. Yesenia Lopez and Carlos Toscano were very helpful, they took time to find what actually I wanted and kept always in communication. The purchase was Yesenia Lopez and Carlos Toscano were very helpful, they took time to find what actually I wanted and kept always in communication. The purchase was without pressure and no push on buying X or Y thing. They worked on what I actually wanted and needed. The transition was transparent and clear, with all the paperwork provided at the moment and no hidden numbers. Definitely my next purchase will be another Lexus from here. More

Gary was very informative about the dealership’s pre-owned vehicle inventory and provided detailed information on specific models, which helped my wife and me make the best decision for our needs. H pre-owned vehicle inventory and provided detailed information on specific models, which helped my wife and me make the best decision for our needs. He was also very patient with our five-year-old daughter, who was with us the entire time, and even gifted her a Lexus-branded stuffed bunny at the end of our visit. More

This is a very busy dealership, there are lots of vehicles on the lot. There was a good deal for the loaner vehicle which I purchased. The sales person was pleasant to work with, and sales was smoo vehicles on the lot. There was a good deal for the loaner vehicle which I purchased. The sales person was pleasant to work with, and sales was smooth and efficient. More

Was very pleased with Carlos our sales man Very personal and made the transaction very easy and made the transaction very easy More