Back

Lexus Stevens Creek

San Jose, CA

4.9
1,248 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
Contact Dealership

3333 Stevens Creek Blvd

San Jose, CA

95117

Directions

By Type

Showing 1,248 reviews

April 12, 2025

My daughter and I purchased our cars here some years back and have been so impressed with Mike Babcock at the service center. Whenever we need to service our vehicles, there is a rental (usually the same mod More

by Cassie Maas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The women at the front desk when you pay are all awesome.
Apr 14, 2025 -

Lexus Stevens Creek responded

Thank you for your review! We are thrilled to hear about your positive experience with Mike at our service center. We look forward to serving you and your daughter for years to come. Lexus of Stevens Creek

April 11, 2025

Very positive and friendly experience. Everything was completed as requested and on time. Best dealership I’ve even dealt with. More

by mikemel1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lexus Stevens Creek responded

Thank you for your kind and wonderful review. Have a great weekend - Lexus of Stevens Creek

April 11, 2025

Always impressed with Renna’s knowledge and professionalism to assist with what my car needs and what may eventually come up in the next service. She is a pleasure to work with and it make me f More

by Romeroluis62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We're glad Renna's expertise and care make every visit enjoyable. We appreciate your loyalty and look forward to servicing your RXs for years to come. Lexus of Stevens Creek

April 10, 2025

Great service as usual from Eric Yang . Explained necessary service needed, cost estimate and completion time.Everything worked out perfectly! More

by Sandcalvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for being a valued part of our dealership family! We're so glad to hear that Eric once again provided you with excellent service. It’s great to know he clearly explained everything—from the necessary work to the cost and timing—and that everything went smoothly. Lexus of Stevens Creek

April 10, 2025

The dealership is always professional and helpful. Samson was friendly and knowledgeable. appointments are easy to get More

by pt3764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lexus Stevens Creek responded

We appreciate your feedback on DealerRater. It's great to hear that you had a positive experience with our team. Samson is always dedicated to providing excellent service, and we're glad you found the process easy and convenient. Team Lexus of Stevens Creek

April 07, 2025

They have a clean and efficient service shop. All the employees are kind and helpful. No complaints! More

by Andrew
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lexus Stevens Creek responded

Thank you for your 5 Star review. Samson and team are honored to service you, hurry back - Team LSC

April 05, 2025

Eric is my advisor and helped out with the windshield replacement. Made the process easy. Sophia also helped with the appointment. I did not get their co worker's name but he helped us out with the loane More

by thatKev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia Qu and the person helped with the loaner and technician.
Apr 08, 2025 -

Lexus Stevens Creek responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Eric, Sophia, and the rest of our team were able to make your windshield replacement process smooth and easy. We truly appreciate your kind words and are glad that our service exceeded your expectations. Thanks again for choosing Lexus Stevens Creek – we look forward to serving you again in the future!

April 04, 2025

We recently had a fantastic experience purchasing a new car, thanks to Steve Le, the sales representative at the dealership. From the moment we walked in, Steve made me feel welcomed and valued as a custom More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Carlos responded

We recently had a fantastic experience purchasing a new car, thanks to Steve Le, the sales representative at the dealership. From the moment we walked in, Steve made me feel welcomed and valued as a customer. He was knowledgeable about the various models, especially the 350h Premium package, which we were interested in. Steve took the time to explain the features and benefits, ensuring we understood what made this car a great choice. His enthusiasm for the vehicle was contagious, and we appreciated his patience as we asked numerous questions. What stood out most was how he listened to my needs and preferences, tailoring his recommendations accordingly. He didn't pressure me into making a quick decision, which made the experience stress-free. After taking the car for a test drive, we was sold on the performance and comfort it offered. The entire purchasing process was smooth and transparent, with Steve & David Civelli the Finance Manager, guiding us through financing options and paperwork efficiently. We are so very happy to have worked with David Civelli, for he as FANTASTIC to work with! Overall, we left the dealership feeling confident and excited about my new car, all thanks to Steve & David's excellent service. we would highly recommend him to anyone looking to purchase a vehicle! We would also add, that everyone we came into contact with, were Exceptionally Professionals!! Thank you Lexus Steven Creek !! Best Car Buying Experience EVER !! Thank you Steve & Civelli for everything!!!

Apr 04, 2025 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to hear that Steve provided you with the outstanding service you deserve during your car purchase. It’s wonderful to know that Steve & David's knowledge, enthusiasm, and dedication to ensuring you found the right vehicle made such a positive impact. We’re also glad that Steve was able to help guide you through the various models, especially the 350h Premium package, and make the process feel comfortable and stress-free. We wish you many happy miles with your new car, and we look forward to welcoming you back in the future!

April 04, 2025

The first time we went, we were pretty much ignored, but maybe its because we didnt ask for any help and couldnt find the car we wanted. Luckily, we gave this place a 2nd chance and after that, we were help More

by joldsha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lei Chen
Apr 04, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind feedback! We’re thrilled to hear that the car arrived sooner than expected and that the overall experience was great. We truly appreciate you understanding the slight hiccup with the ceramic protection service, and we're glad we could resolve that for you. We’re especially grateful for your kind words about the attention and service you received, it's our goal to make every customer feel comfortable and well taken care of. We're happy to know that you’re loving your new car, and we appreciate your recommendation! Thank you for choosing Gary and Stevens Creek Lexus. We look forward to serving you, your family, and your friends again in the future!

April 03, 2025

Numer was great. ..absolutely went the extra mile to make my purchase experience 5 star...! More

by cavemen13sett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Numer Talag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Lexus Stevens Creek responded

From all of us @ Lexus of Stevens Creek - Congratulations and please enjoy what you drive

...
4
...