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Lexus of Akron-Canton

Akron, OH

4.9
2,435 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
Contact Dealership

1000 Interstate Parkway

Akron, OH

44312

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Showing 2,435 reviews

July 23, 2026

Shelley was extremely patient with me, and worked very hard to get me the right car I needed, and was looking for! She went above and beyond! I've bought several cars with Shelley's help, she's always ma More

by tomm00153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Lexus of Akron-Canton responded

Hi, we're happy to hear you had such a positive experience with Shelley! If you're ever in need of more help, please let us know!

July 23, 2026

I had an amazing experience at Lexus of Akron-Canton! From the moment I walked in, everyone made me feel welcome and treated me with kindness and respect. A special thank you to Tamm! she was absolute More

by yaya2972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Lexus of Akron-Canton responded

Hi, thank you for your wonderful review! We are glad that Tammy was able to exceed your expectations. Thank you for choosing us and we look forward to seeing you again!

July 20, 2026

Randy was friendly, helpful, communicative and easy to work with. I had a really pleasant experience with him and the others that I interacted at with Lexus of Akron. I love the vehicle! More

by C Meyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hudack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Spargrove
Jul 22, 2026 -

Lexus of Akron-Canton responded

Hi, thank you for the fantastic review, we are thrilled to hear that our team at Lexus of Akron provided you with excellent service and that you love your new vehicle. We pride ourselves on creating a positive and seamless car-buying experience for all of our customers. Drive happy!

July 19, 2026

Thorough, competent and professional. Honest on pricing. Very easy to work and communicate with. Thank you Mark. More

by ..
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Lexus of Akron-Canton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2026

Ashley went above and beyond to ensure I was satisfied. I highly recommend her flor future needs. More

by njredskin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Lexus of Akron-Canton responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

July 16, 2026

Everyone involved with the sale was cordial and respectful. the whole process ran smoothly and at a acceptable pace! More

by jmichcdxd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hudack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy McQuaid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Lexus of Akron-Canton responded

Hi, thank you for your positive feedback! We take pride in providing a smooth and respectful sales process for our customers. It was a pleasure doing business with you!

July 15, 2026

I recently picked up my NX 450 after placing the order a about 5 weeks ago. Due to production and wait time I worked with my Sale’s rep to find a vehicle that matched everything I wanted on the NX. The vehi More

by Silver bullet
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kari Scherer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Lexus of Akron-Canton responded

Hello, thank you for your feedback. We are sorry that your experience at Lexus of Akron-Canton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our team will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

Jul 17, 2026 -

Silver bullet responded

I look forward to discussing this issue with the dealership soon so I can get these mud flaps installed. Thanks

Jul 27, 2026 -

Silver bullet responded

Unfortunately when this dealership replies, “Someone from our team will reach out in the very near future” is way to make the reader believe they care about the issue and intend to attempt to resolve it. NO CALL or contact was made as of 7/27! Once the sale is made, good luck with any follow up issues. The Customer Service at this dealership has dropped drastically over the last 8 years.

July 13, 2026

The dealership and Connie and the entire sales staff were outstanding. They were courteous, knowledgeable; showed they valued our business, which all resulted in an enjoyable experience. I highly recommend t More

by Dcb0082
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connie Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan / Technology Expert
Jul 14, 2026 -

Lexus of Akron-Canton responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2026

Ashley is great. Great buying experience, nice respectful staff and team. Highly recommend Lexus and this dealership. More

by Lindaesearcy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2026 -

Lexus of Akron-Canton responded

Hello, thank you for your kind words! We strive to provide excellent customer service and we're so glad you had a great experience at our dealership. We appreciate your recommendation and look forward to seeing you again at Lexus.

July 07, 2026

Thank you to Randy and Ruth and all staff that helped me with the purchase of my new Lexus ! You guys are great ! More

by hdonohue7769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zamecnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hudack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Lexus of Akron-Canton responded

Hi, we are thrilled to hear that you had a wonderful experience with us! Thank you for choosing our dealership and we look forward to serving you in the future.