Lexus of Albuquerque

Always fast and friendly service. I called to get my car serviced, to my surprise they got it in the very next day. I called to get my car serviced, to my surprise they got it in the very next day. More

Everyone was real nice. They said they washed my car. That was a lie they did not wash it. Juan was real nice to work with. The lady at the desk was very helpful. Over They said they washed my car. That was a lie they did not wash it. Juan was real nice to work with. The lady at the desk was very helpful. Over all it was good. They even put on the recipe that they washed it. More

Everyone is always so helpful and friendly at Lexus. Anytime I need anything they’re always quick to help. I highly recommend. Anytime I need anything they’re always quick to help. I highly recommend. More

Prompt and efficient service both when i droppedd my car off and picked it up, overall, exceeded my expectations off and picked it up, overall, exceeded my expectations More

Our service representative provided us with excellent service throughout the years, we been a Lexus customer for many years and will continue to come to Lexus of Albuquerque service throughout the years, we been a Lexus customer for many years and will continue to come to Lexus of Albuquerque More

The advisor is great. But past two services they’ve left oil stains on my hood and engine bay. Also they would wash the car but haven’t done it these past two services. But past two services they’ve left oil stains on my hood and engine bay. Also they would wash the car but haven’t done it these past two services. More

Friendly and helpful. I’ve been servicing my Lexus with you since 2016. Has always been awesome service! I’ve been servicing my Lexus with you since 2016. Has always been awesome service! More

The service is always great. Thank you Ed and Matt for taking care of me!!! Excellent service!!! Thank you Ed and Matt for taking care of me!!! Excellent service!!! More

Disappointed, service did not even read my car history. Rep wanted to charge me when I had free service for certifying my car. I had to insist they change my oil. Car was not washed. Loaner car was dirty i Rep wanted to charge me when I had free service for certifying my car. I had to insist they change my oil. Car was not washed. Loaner car was dirty inside, with trash. Very hard to get ahold of service rep. Other rep wouldn’t help me sent me to voicemail. They wanted to communicate by text or email which they didn’t answer either and they don’t take free service contract into consideration. Looking forward to my car being out of warranty. More

Juan was very respectful and helped me get my car back on the road in just a day. The most professional and best service I’ve ever gotten. Will be back for sure in the future to get serviced! Great job all a the road in just a day. The most professional and best service I’ve ever gotten. Will be back for sure in the future to get serviced! Great job all around, Juan will be my “car guy” from now on! More