Lexus of Ann Arbor

Brent in the service department is so attentive and so knowledgeable. He always goes above and beyond to make sure my GX is in top shape and make me feel like a valued customer. I love that he is very tru knowledgeable. He always goes above and beyond to make sure my GX is in top shape and make me feel like a valued customer. I love that he is very trustworthy and doesn’t try to upsell me service that I don’t need. Brent is friendly, caring, he’s so professional! If you want a great service at Lexus, make sure you see Brent! More

Best service ever by knowledgeable service representative that provided useful details and information Wii request same tech that provided useful details and information Wii request same tech More

The service members are always polite and helpful. Even when I visit the dealership to just get a wash, they treat me with a smile and friendliness. Even when I visit the dealership to just get a wash, they treat me with a smile and friendliness. More

They were helpful and gave me lots of information. The process was very quick. The sales person and the financial person were very easy to work with. The process was very quick. The sales person and the financial person were very easy to work with. More

Excellent customer service very helpful and kind to me and my husband and still checked on me the next day 🙂 and my husband and still checked on me the next day 🙂 More

Brent checked me in. He was professional, listened, and communicated very well. He helped me to understand my new Lexus. He was very knowledgeable and patient. I will ret He was professional, listened, and communicated very well. He helped me to understand my new Lexus. He was very knowledgeable and patient. I will return to this dealership because of his service. More

Terrible service management considering it is a luxury car dealership. They have an excuse to not fulfill any services that you already paid for. I’m glad I have other dealerships around me. car dealership. They have an excuse to not fulfill any services that you already paid for. I’m glad I have other dealerships around me. More

Excellent service, high quality tech, professional, all is excellent A+A+A+ A+ A+ A+ is excellent A+A+A+ A+ A+ A+ More

Christopher Tolfree in sales was professional and polite. Chris followed up on phone calls and texts. Chris' speed of communication and answering questions was very effective and top notch. The support staff Chris followed up on phone calls and texts. Chris' speed of communication and answering questions was very effective and top notch. The support staff (Miles and Eric) came to help as we worked through the sales process and both of them were also very professional. More

Amanda in service! Very service oriented. Always organized communicates along the way. And advises on next appt Very service oriented. Always organized communicates along the way. And advises on next appt More