Lexus of Ann Arbor

Everyone was very professional and friendly. The purchase was very smooth. My only complaint was we never thought of looking at the gas gauge because we assumed we would have gotten a full tank The purchase was very smooth. My only complaint was we never thought of looking at the gas gauge because we assumed we would have gotten a full tank and we almost didn’t make it home as the tank only had 1 gallon of gas left More

Amanda did an excellent job and warranty. .in answering all of my questions with my service. Very happy with the services rendered. .in answering all of my questions with my service. Very happy with the services rendered. More

Excellent service from Spencer, he was very helpful and knowledgeable. Great salesman throughout the process. knowledgeable. Great salesman throughout the process. More

Purchasing a car on a Saturday was not the best idea. The salesperson was very busy trying to balance three customers at one time. Our sales person was enthusiastic and friendly, but did not have all t The salesperson was very busy trying to balance three customers at one time. Our sales person was enthusiastic and friendly, but did not have all the information correct re: to our trade in. Spending seven hours seemed extreme. Near the 5th hour of our time there, the general manager met with us. The general manager appeared very honest and straightforward and also helpful with our situation. Finding the car we were interested in seemed to be a challenge. We did purchase an RX 350 and so far are very satisfied. More

Great service overall! Friendly staff especially Amanda, prompt communication, and quality work on my car. and they kept me informed throughout the process. Highly recommen Friendly staff especially Amanda, prompt communication, and quality work on my car. and they kept me informed throughout the process. Highly recommend! More

Great service ,I highly recommend to use this dealership. . great job . Amanda and the John are great . great job . Amanda and the John are great More

Everyone at the AnnArbor Lexus Dealership are always friendly and helpful. I strongly encourage others to trust this dealership! friendly and helpful. I strongly encourage others to trust this dealership! More

Excellent service and always confident things will be done well. Clean & comfortable place to sit & wait for my car. Employees all pleasant. done well. Clean & comfortable place to sit & wait for my car. Employees all pleasant. More

Greatest I have ever experienced. They picked up my car at my house because Im a senior and I didn’t want to drive from DownRiver to Ann Arbor. I really appreciated that so much. They picked up my car at my house because Im a senior and I didn’t want to drive from DownRiver to Ann Arbor. I really appreciated that so much. More

I recently took my car for regular maintenance at Lexus Ann Arbor, and I must admit I am impressed with the quality of service I received. From the moment I pulled in I was greeted by friendly Amanda and m Ann Arbor, and I must admit I am impressed with the quality of service I received. From the moment I pulled in I was greeted by friendly Amanda and my appointment started right on time . The maintenance team was professional and knowledgeable and explained to me the work they performed and ensured that my car was serviced efficiently and thoroughly. In addition to the quality of service, the waiting area was comfortable and welcoming. They also did an excellent job in cleaning the outside of my car. Overall my car maintenance experience with Lexus Ann Arbor has been excellent. I appreciate the dedication to the quality of service that the team demonstrated and I look forward to future visits. More