Lexus of Ann Arbor
Ann Arbor, MI
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If you are looking to buy a New or Used Lexus hassle free, contact Denise Sanmartin. She is friendly, knowledgeable, helpful and overall, an amazing saleswoman!!! I was looking to get a NEW Lexus GX as free, contact Denise Sanmartin. She is friendly, knowledgeable, helpful and overall, an amazing saleswoman!!! I was looking to get a NEW Lexus GX as a Christmas present for my wife. Denise took the time to listen to what I was trying to accomplish and provide everything I need to make my decision quickly and hassle free!!!!! More
Friendly, professional. All services are described beforehand along with a price quote. Alex is a top service representative. All services performed are reviewed with any qu All services are described beforehand along with a price quote. Alex is a top service representative. All services performed are reviewed with any questions answered. Definitely a top notch service department for me. More
Amanda, at Germain Lexus, is always professional and gives you individual attention even when busy. She does it with a smile and takes care of service and warranty issues promptly. Great dealer, great s gives you individual attention even when busy. She does it with a smile and takes care of service and warranty issues promptly. Great dealer, great service. More
Everyone was very professional and friendly. The purchase was very smooth. My only complaint was we never thought of looking at the gas gauge because we assumed we would have gotten a full tank The purchase was very smooth. My only complaint was we never thought of looking at the gas gauge because we assumed we would have gotten a full tank and we almost didn’t make it home as the tank only had 1 gallon of gas left More
Amanda did an excellent job and warranty. .in answering all of my questions with my service. Very happy with the services rendered. .in answering all of my questions with my service. Very happy with the services rendered. More
Purchasing a car on a Saturday was not the best idea. The salesperson was very busy trying to balance three customers at one time. Our sales person was enthusiastic and friendly, but did not have all t The salesperson was very busy trying to balance three customers at one time. Our sales person was enthusiastic and friendly, but did not have all the information correct re: to our trade in. Spending seven hours seemed extreme. Near the 5th hour of our time there, the general manager met with us. The general manager appeared very honest and straightforward and also helpful with our situation. Finding the car we were interested in seemed to be a challenge. We did purchase an RX 350 and so far are very satisfied. More