Lexus of Ann Arbor

Amy was professional and very good at communicating as my new car purchase progressed. Stan was an excellent educator on car features and extremely flexible to set up an appointment. new car purchase progressed. Stan was an excellent educator on car features and extremely flexible to set up an appointment. More

I always get great Service and there are awesome people working there. 🙂 Had winter tires and an alignment performed for the first time at the dealer and the car handling has vastly improved. Only issue working there. 🙂 Had winter tires and an alignment performed for the first time at the dealer and the car handling has vastly improved. Only issue I ran into was a failure of the TPMS to read or display on the dash, after the service, but everything else was great. 😌 More

Hello my salesperson Russell was very professional he also did a great job selling me a vehicle, he is awesome, I wish I had an employee like him, thank you. also did a great job selling me a vehicle, he is awesome, I wish I had an employee like him, thank you. More

I bought my car for service and Lexus service department last week . And they told me that I needed both front and rear brakes replaced and oil pan with a minor link under the engine. They said I had remo last week . And they told me that I needed both front and rear brakes replaced and oil pan with a minor link under the engine. They said I had remove my car engine to get the link. And this was shock you All repaired for cost $6000 to fix. So I decided to go to another auto shop and they quoted I only needed the front brakes replaced and an oil sensor all under $600. Licks may have good cars, but the service apartments a joke I recommend do not go to that dealership. The state should find them for overcharging customers.!. Oh, and by the way, I’m not going to that service department anymore or buy a car from your dealership either cause you’re not recommended and I’ll tell my friends do not go to that dealership either. You just lost me and future customers. Thanks for your pushing the profit margin for your business. More

Mauricio exelente vendedor gracias por la atencion y por su amable y gran trabajo ok su amable y gran trabajo ok More

Denise was extremely helpful in locating and acquiring a TX with all of the options that we wanted in a very short amount of time. The process was very professional and the team were great to work with! TX with all of the options that we wanted in a very short amount of time. The process was very professional and the team were great to work with! More

Dealer was helpful in scheduling an appointment, also clear directions on dropping the car after hours. clear directions on dropping the car after hours. More

I was helped by Jacob todahl. He was extremely helpful and patient with explaining the basics of the car. He worked effortlessly in helping not only me but my daughter in law as He was extremely helpful and patient with explaining the basics of the car. He worked effortlessly in helping not only me but my daughter in law as well. He made the purchasing of the car a pleasant. Experience.. he’s a nice young man and a credit to the Lexus dealership Velinka cucuz More

Alex in the Service department was very knowledgeable and helpful during service appointment. Answered all of my questions in a professional and respectful manner and advised if replacement parts were need helpful during service appointment. Answered all of my questions in a professional and respectful manner and advised if replacement parts were needed or not needed at that time. More

I enjoy the atmosphere and attention this dealership provides, although I fifteen minutes early. It was seamless and very responsive to my needs. provides, although I fifteen minutes early. It was seamless and very responsive to my needs. More