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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
December 06, 2023
Been coming here for over 20 years and always have an exceptional experience! Tom Prondzinski and Jose Garcia are always ready to help me with whatever I need. I have 3 Lexus vehicles and I don’t mind co exceptional experience! Tom Prondzinski and Jose Garcia are always ready to help me with whatever I need. I have 3 Lexus vehicles and I don’t mind coming to get them serviced. It’s always an easy and enjoyable experience. More
by jjorzak
December 02, 2023
This place has it all, above and beyond. The car exchange area is as big as an aircraft hanger. The loaner car was brand new. the waiting area was posh. The service was exceptional and the t The car exchange area is as big as an aircraft hanger. The loaner car was brand new. the waiting area was posh. The service was exceptional and the technicians and service rep were friendly, smart, and responsive. More
by BrianMay
Employees Worked With
Other Employees :
The service porters, taking my car in and getting my car back
December 02, 2023
Very pleasant experience thanks to James Stevens and Lori Devega, Highly recommend this service deptartment! Devega, Highly recommend this service deptartment! More
by trinlok
November 29, 2023
Hi Sebastian. .. I want to thank you and your team at Lexus of Arlington for a seamless car buying experience from start to finish. I can't tell you how impressed I .. I want to thank you and your team at Lexus of Arlington for a seamless car buying experience from start to finish. I can't tell you how impressed I am with you and all the staff. I definitely will keep your dealership in mind for my future car buying needs. Thanks again Mike More
by Martellotta08
November 21, 2023
This was the easiest car lease of my life, I appreciate their value of my time as a customer. their value of my time as a customer. More
by Rbradley05
November 20, 2023
Haresh was very responsive and kept me informed as to the status of the maintenance on my vehicle. I was very pleased. status of the maintenance on my vehicle. I was very pleased. More
by mcondon
Employees Worked With
November 17, 2023
I brought my car for an oil change. Last time when I was there, they marked on inspection recommendation sheet that I will have to replace my break pads soon. I did that a week before m Last time when I was there, they marked on inspection recommendation sheet that I will have to replace my break pads soon. I did that a week before my recent visit at this dealership, using my mechanic, so Lexus of Arlington doesn't have this break pads change in their record. And again, after this recent visit, inspection recommendation sheet says my break pads need to be replaced. So my questions are: who and how does the inspection? Did they even look at the pads? Or this is an scam try, to perform unnecessary service? More
by La_femme
Employees Worked With
Tony Coyoc
November 09, 2023
Great service and on time delivery. Love the tracking feature. Will be back for service again. Love the tracking feature. Will be back for service again. More
by rjligocki
Employees Worked With
November 01, 2023
The 5 star rating is mainly due to Lori Devega my service advisor. She really does give over the top individual service and makes me feel like the extra money I paid for Lexus brand is well worth it. Also. I advisor. She really does give over the top individual service and makes me feel like the extra money I paid for Lexus brand is well worth it. Also. I compared prices on tires, brakes and battery (which I previously would never do at the dealer when I owned Honda) and Lexus of Arlington was extremely competitive. I’m very satisfied with the work that was done and even Jason the porter ( I think that was his name) who picked up my car and delivered the loaner. He was given the wrong address but went through a lot of trouble to find me ! The whole experience was top notch and what I would expect from Lexus. More
by Kristine Ramsell
