Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,644 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 3,644 reviews

December 07, 2021

Jose, Was a big help and took the time to find the Jose, Was a big help and took the time to find the problem. He discussed the problem with me and then my husband. We really appreciate the time he g More

by Lynda@gaspar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Lexus of Arlington responded

Lynda, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again!

December 06, 2021

It was good enough to make a service at this location I will definitely comeback More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Dec 06, 2021 -

Lexus of Arlington responded

Nick, thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 06, 2021

Thanks to Arlington Lexus in Palatine and especially Haresh Trivedi, my Service consultant for another wonderful and thorough service maintenance visit. I've told management when I got my recent RX that More

by Peregrine89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Haresh here at Lexus of Arlington.

December 06, 2021

Really pleased with the experience we got from Adriana when I purchased my new Lexus Rx350. If you have to choose please ask her name. More

by lucky100field
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oksana Sahan, Adriana Cerlat, Sevan Sayadian
Dec 06, 2021 -

Lexus of Arlington responded

It's great to hear that Adrianna was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Lexus Rx350! Thanks again for choosing Lexus of Arlington!

December 05, 2021

I think the service department is the best!Hey are I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire pr More

by SPIKE6041
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2021

Service department is excellent!! We have been attended to by Harish Trivedi who is very helpful and takes the extra step to make it easier for us when we bring our car in. We have used your dealership for More

by NARGISAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Haresh to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 04, 2021

Always a pleasant experience at the this dealership. Tom P is wonderful to work with. More

by BLUIDAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 04, 2021

This dealership does have large inventory of most Lexus models. Pandemic has caused a shortage of some models. More

by BATHTUBTONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Horwitz
Dec 05, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

December 03, 2021

Great service and Jose was wonderful! Everyone is extremely nice and professional. I definitely will go back for service. More

by TAUGHT2LNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Arlington responded

Thank you! Josie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 02, 2021

Great service ultra friendly great job loved Enjoyed the Great service ultra friendly great job loved Enjoyed the free soda and snacks what else Cann I say perfecto More

by WEND.I678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Uriostequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove
Dec 03, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

...
145
...