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Lexus of Arlington
Arlington Heights, IL
3,642 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,642 reviews
December 14, 2022
Have been using Arlington Lexus for two years already for service. Very satisfied with the service and the personal. service. Very satisfied with the service and the personal. More
by ARMINAVLL
Verified CustomerEmployees Worked With
December 14, 2022
Harish the service specialist is awesome. I switched from glenview lexus which is 5 minutes away to a 20 minute drive because of the excellent customer service experience. I switched from glenview lexus which is 5 minutes away to a 20 minute drive because of the excellent customer service experience. More
by Stan.menezes
Employees Worked With
December 13, 2022
This dealership is great for all service needs, including our old Toyota. Ed Thalhammer is terrific. our old Toyota. Ed Thalhammer is terrific. More
by Camry in Schaumburg
Employees Worked With
December 13, 2022
Dishonest, not at all concerned about customer satisfaction. They totally blew the opportunity to make a happy new customer who might buy there again and refer them. Instead, they just sold me a c satisfaction. They totally blew the opportunity to make a happy new customer who might buy there again and refer them. Instead, they just sold me a car and demonstrated they did not care if they ever saw me again. Beware, and be tough when negotiating every little item! More
by DoctorD
December 12, 2022
Nice review of recommended work with the client and relatively honest assessment of required versus necessary. Also nice job of checking in with updates on status. relatively honest assessment of required versus necessary. Also nice job of checking in with updates on status. More
by MNTSHEEHAN
Employees Worked With
December 10, 2022
The dealer itself was great, nice. I contacted dealer and received the email back right away. But when I tested drive, asking the salesman about the car, he didn’t tell me anything. Af I contacted dealer and received the email back right away. But when I tested drive, asking the salesman about the car, he didn’t tell me anything. After I purchased, I found out the imperfections of the car, not even knew the history of the car. After the purchase, I called my salesman requesting the info of the options that I paid for to send to me. Up until now I didn’t hear anything from him, I still don’t have the information, little disappointed. More
by TI_MATT99
December 10, 2022
Service took from 2:30 pm till 4pm. Too long. Customer service by Lori was great! Too long. Customer service by Lori was great! More
by DINALIPKIN
Employees Worked With
December 10, 2022
Service was great. Fixed my problems. Always get a free car wash. Always able to get free WiFi Fixed my problems. Always get a free car wash. Always able to get free WiFi More
by Pumkin
Employees Worked With
December 09, 2022
With no advance warning, surcharge for using a credit card. Cheap auto group. Should be ford's not lexus dealership card. Cheap auto group. Should be ford's not lexus dealership More
by forjoevee
December 09, 2022
I’m satisfied with the service advisor Lori Devega guickly and effective also liked the coffee guickly and effective also liked the coffee More
by akleytR
Employees Worked With
