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Lexus of Arlington

Arlington Heights, IL

4.7
3,642 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,642 reviews

December 09, 2022

It was a wonderful experience. I was treated respectfully, the claims advisor understood my problem and immediately scheduled an appointment. I received a follow up on my service w More

by SHIBU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 09, 2022

Jose, service advisor took the time to answer all my questions, and explained recommended services needed. Excellent service! More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 09, 2022

Haresh my service coordinator is the best. He’s well educated and able to explain the needs of service and why. Makes you feel he genuinely cares and makes you feel that you can trust all hi More

by DAWNQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Devega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 08, 2022

Trustworthy and reliable service and I trust they will help advise me to budget friendly options on needed repairs More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

They were very accommodating providing me with what was available to me if I was will to lease again More

by MAKRWK18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Abdelrazeq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

December 07, 2022

Thank you very much for your service, and Keep up the good work! Very pleased dealing with Tom Prondzinski. Marry Christmas More

by Carl Riina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Lexus of Arlington responded

Thank you, Carl! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

December 06, 2022

Customer service is great. Using this dealership for 12 years. Quick service, professional, friendly. Excellent! More

by oksana_kozel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Lexus of Arlington responded

Oksana, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2022

Very helpful and they truly care about their customers! Would highly recommend going to this dealership. More

by nikitagh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Dec 07, 2022 -

Lexus of Arlington responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 06, 2022

I was able to receive quick, quality care from the employee that worked with me. I will try and work with him moving forward. More

by Kevin.Florentino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Dec 07, 2022 -

Lexus of Arlington responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2022

The dealership is very welcoming. They are gracious hosts, and have excellent communication. They tell you what is going to be done, check in with you, then make sure you are comforta More

by Denise21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Lexus of Arlington responded

Denise, Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

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