Lexus of Arlington

Extraordinary, seamless and caring staff from the moment of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles o of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles one way) and your customer service made the trip worthwhile and enjoyable. Touring the facility highlighted some eye opening amenities consistent with a top tier dealership. Even after the sale Sebastian, Vlad and Chris Norton were were extremely responsive to follow up questions. Sebastian provided stellar service from the hotel thru the tutorial to the final wave goodbye. While driving the car back home, Vlad was quick to respond to a question and identified a positive solution within minutes. Igor the Manager was a delight to speak with and was quite proud to tout some of the dealerships successes. In summary, this experience exemplified teamwork and professionalism. Without question, future purchases will be with this dealership. More

Thanks to Mr. Haresh Trivedi, he made my experience spectacular I was really happy with the outcome of my service. He goes above and beyond in trying to help with Haresh Trivedi, he made my experience spectacular I was really happy with the outcome of my service. He goes above and beyond in trying to help with all request. Thanks Lexus!! More

Marcin was very professional and answered our questions. I would only slight the dealership in that it took a long time to complete the sale. I would have suggested downloading the Lexus app while we were w I would only slight the dealership in that it took a long time to complete the sale. I would have suggested downloading the Lexus app while we were waiting for the paperwork to be printed which would have saved time. More

Hospitable, pleasant to talk to, good seller, knows how to interest the client, nice atmosphere to interest the client, nice atmosphere More

I had some maintenance work done and everything was done well. My car was washed and it looked great. James goes the extra mile to satisfy his customers, and I appreciate his honesty and professionalism w well. My car was washed and it looked great. James goes the extra mile to satisfy his customers, and I appreciate his honesty and professionalism whenever we talk. thank you! More

Went in to look at car and left with a vehicle. Mohammed was a good person in making sure we got everything we asked for. Everyone was very helpful. Mohammed was a good person in making sure we got everything we asked for. Everyone was very helpful. More

Always a pleasure to do business with this staff. They are all courteous, professional and efficient. They are all courteous, professional and efficient. More

They were thorough in their service and the detailing was excellent. All members of the group aim to please and help communicate with you. was excellent. All members of the group aim to please and help communicate with you. More

Friendly and excellent customer service. Clean and comfortable environment. Nice people to do business. Thank you for your service. Clean and comfortable environment. Nice people to do business. Thank you for your service. More

This was 3rd purchase from Lexus of Arlington, 2nd working with Vlad. Great experience. We would definitely use Lexus of ARlington again. working with Vlad. Great experience. We would definitely use Lexus of ARlington again. More