Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 3,643 reviews

July 08, 2022

Friendly people professional services very nice atmosphere comfortable surroundings I would recommend this dealership to family and friends. More

by RH0051
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladamir Tanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Wierzba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Shaefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oksana Sahan, Hamza Shakir, Sako Minisakanian
Jul 08, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2022

They always try to be on time and the head of service is good to work with. More

by danacrowley2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Lexus of Arlington responded

Thank you, Dana! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

July 07, 2022

Ed was very helpful with explaining all the issues with our vehicle, offered several solutions and advised on the best option. Very pleased More

by urmanovs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Edwin was able to help, and we hope to see you again!

July 07, 2022

Car was done in time for us to pick up after leaving it to do some shoooing. Appreciated! More

by DAISY560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

July 07, 2022

To customer serviceGreat service and quality job. Thanks so much for everything you have done. More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Lexus of Arlington responded

Molly, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 06, 2022

I bought a car from them and my tires started to dry rot a year later. They worked with the tire manufacturer and helped me get new tires at a discounted rate. More

by Justin credible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie garcia
Jul 07, 2022 -

Lexus of Arlington responded

Justin, Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

July 05, 2022

Tom and Prituh were lifesavers! Last Friday I noticed impact bubbles on two of my mom’s tires while her car was parked in my driveway. Unfortunately, my mom had traveled to Californ More

by metallissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prituh (the valet)
Jul 06, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2022

Very professional dealership. Finance Mgr closed the deal and convinced me to purchase extended warranty, which initially I had no plan to do. He's very very good. More

by DYL1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashard Grant
Jul 06, 2022 -

Lexus of Arlington responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington!

July 05, 2022

I’m satisfied with customer service provided. Waiting lounge is amazing as well with different kinds of refreshments available. More

by CAMIL DURAKOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Tony Coyoc
Jul 06, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

July 04, 2022

My 1-1. 25 hr Svc took over 2.5 hrs and I had to asking it was ready only to get a reply of” isn’t your car ready yet”. More

by jamoorman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Coyoc
Jul 08, 2022 -

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

...
83
...