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Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,643 reviews

July 04, 2022

Fast diagnostics and kind explanation and reasonable price make Alington Lexus stand out with friendly atmosphere More

by superbalckwind777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 04, 2022

Willing to drop some charges and compromise, the salesman was very helpful and friendly when I was there. More

by EVAN-CHRISTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vladimir delivered such a great experience!

July 02, 2022

We had an excellent buying experience thanks to the new car Sales Manager (Igor), sales team leader (Rashard), the finance manager (Yegor ), and our sales consultant (Jamie). More

by zheminw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yegor Azarov, Rashard Grant
Jul 02, 2022 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Igor, Rashard, and Yegor. We hope you enjoy your new vehicle. We truly appreciate your feedback!

July 02, 2022

Very customer focused. All interactions with Eddie, Igor, and Peter were top notch. I love my new car More

by Cekaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter, Yegor Azarov
Jul 05, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

July 02, 2022

Love getting service done on my car as I have a trusting relationship with everyone here. Shout out to Tony and Prithu for always being there to help! More

by Shreya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prithu, Tony Coyoc
Jul 02, 2022 -

Lexus of Arlington responded

Shreya, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

July 01, 2022

Tony was very helpful with some questions I had asked. Was impressed with him & all the other staff. Very pleasant. Good service! More

by Veda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jul 02, 2022 -

Lexus of Arlington responded

Veda, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

July 01, 2022

Ed is professional and calming. Thank the whole crew for the hard work and dedication to keep me safe on the road. May God bring love peace and blessing to Lexus dealership in Arlin More

by drchao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Lexus of Arlington responded

Dr. Chao, Thank you for taking the time to share your feedback with us. Edwin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2022

The people I dealt with were top notch. The gentlemen I dealt with were friendly and helpful. More

by Rhgcpa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 30, 2022

I had great servis and people were wery kind and helpful . I will come again More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lexus of Arlington responded

Thank you, Maria. We appreciate your business and our team looks forward to serving you again soon!

June 30, 2022

Dealership is not bad . Facility is clean and welcoming . I liked when Bob Rohrman was alive , but better . More

by sarahlall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Devega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 03, 2022 -

Lexus of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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