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Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,643 reviews

June 27, 2022

Everyone was helpful. From the service personnel to the cashier they all wanted to make sure my needs were met. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in service
Jun 28, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2022

Excellent service from a very organized dealership Top notch service advisor that takes pride in the job he was very helpful and responsive in the work needed and the status of the vehicle during and afte More

by Army1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 27, 2022

Excellent service. It was a please to work with Haresh. He goes out of his way to explain everything. I will be back More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Haresh to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 25, 2022

It was easy to make an appointment online. The service staff is professional and knowledgeable. More

by Marie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 27, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us, Marie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2022

Great service. The staff is professional. And it is very easy to make an appointment online and quickly to finish the maintanance. More

by VIOGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 27, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

June 25, 2022

The service area was clean and well staffed. Really liked working with Haresh. He is professional and very knowledgeable More

by BMARIENICOLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Haresh delivered such a great experience!

June 25, 2022

I travel from Wheaton which takes me longer than any dealer in my area. The reason I travel farther than I should is because of your complete operation. From the time I arrive till I leave the whole exp More

by Smoore6149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Jose and Haresh!

June 23, 2022

Everything went smooth when I had my car in for service. My car was delivered when promised More

by CKBKQUEEN33
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 23, 2022

Great service dept. these people know their cars and do a great job servicing them. Always very professional, courteous and pleasant. My service adviser Lori is simply More

by JosephPirogovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yegor Azarov
Jun 23, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

Jun 24, 2022 -

JosephPirogovsky responded

As I said, this dealership is one of the best. No-nonsense and completely customer oriented. No reason to go anywhere else. From The buying of a new car to post-sale maintenance is done with respect to the customer.

June 23, 2022

Lori is truly taking care of customers. The noise issue with the vehicle is pretty hard to deal with. Lori has above and beyond to ensure the issue is really fixed. Thank you very much, Lor More

by WENJING1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Lori in our service department! We look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance.

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