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Lexus of Arlington

Arlington Heights, IL

4.7
3,584 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,584 Reviews of Lexus of Arlington

October 18, 2022

Always helpful and very courteous, service OS performed in a professional manner and ready when promised More

by sioriatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Oct 19, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
October 18, 2022

Ed was extremely helpful and Knowledgeable. It was pleasant experience to work with Ed and the team More

by bedria3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Oct 18, 2022 -

bedria3 responded

Confirming

Helpful
October 18, 2022

We always go to this location to do service for all our Lexus vehicles. All service managers are great their. Lori was is awesome. More

by valzasl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Lori Devega, Edwin Thalhammer
Report | Print
Oct 19, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Lori and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
October 18, 2022

Well run service department. Jose is very knowledgeable and honest service advisor. Arlington Lexus can be trusted. More

by GARRY.TSYPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Oct 19, 2022 -

Lexus of Arlington responded

Garry, Thanks for sharing about your service experience with Lexus of Arlington. Josie and our team appreciate your business and hope to see you again soon!

Helpful
October 18, 2022

Tom, the service manager, is the best of the best. He explained Everything to us and gave us a video of our under carriage. Fabulous. More

by Colonel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Oct 19, 2022 -

Lexus of Arlington responded

Thank you! Thomas and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

Helpful
October 18, 2022

This dealership service continues to provide excellent service to our Lexus vehicles. Our service manager Ed Is always courteous & prompt. He will do what it takes to make things right. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Oct 19, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ed and our team and don't hesitate to let us know if we can be of further assistance.

Helpful
October 17, 2022

Very professionally run and has just an exceptional waiting room. Employees are top shelf with great attitude and very helpful. More

by falcster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Oct 18, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

Helpful
October 17, 2022

Excellent! !!The service team is always very professional and provides the required and often suggests additional service to keep my older Lexus HS running great More

by Mch60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edwin Thalhammer
Report | Print
Oct 18, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 17, 2022

Sales team was great and prompt. Pricing was reasonable. Ha not heard back from dealership regarding the 650 dollar LoJack that was included with the car… More

by BUCHALR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawel Stachnik, Victor Aguilar
Report | Print
Oct 18, 2022 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Helpful
October 16, 2022

I get satisfaction from the service what they did ,very professional service advise and Advisor. Thanks Eddie. More

by jkonkolewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
,Eddie Garcia
Report | Print
Oct 16, 2022 -

Lexus of Arlington responded

Thanks for sharing your experience with Lexus of Arlington. Eddie and our team appreciate your business and hope to see you again soon!

Helpful
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