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Lexus of Arlington

Arlington Heights, IL

4.7
3,585 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,585 Reviews of Lexus of Arlington

September 27, 2022

Although the service center seems pretty well run, every visit I am there with either of my fairly new vehicles there seems to be various recommended service needs that seems incredibly unnecessary at low m More

by Lexus Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall.
Oct 01, 2022 -

Lexus of Arlington responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

September 27, 2022

The dealer is always clean, service team is awesome and service is done promptly. TY More

by ZIMMERM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Sep 27, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2022

Living in Chicago and 40 Min away from Arlington Heights but my time was rewarded with exceptional services from Jamie Brown and his team from top to bottom , from bumper to bumper. Hopefully, I will buy an More

by vien_nguyen_1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brown
Sep 27, 2022 -

Lexus of Arlington responded

Congratulations on your new Lexus, Vien! Thank you for taking the time to leave us this great five-star review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 27, 2022

Perfect service, nice Haresh, l love this place! !!! 😀 clean,polite nice people nice sweet stuff 👌 Thank you so much 💓 💗 I will back.....any way. More

by Tanya Guminskiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Sep 28, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2022

The service was prompt, done as promised and I felt all my concerns were met. More

by HOME3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Sep 28, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 26, 2022

I was taken care of by Lori Devega. She was very personable & did a great job. Being taken home & having my car delivered after service was greatly appreciated. On a scale of 1 to 10 More

by Rtgabis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Sep 27, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Lexus of Arlington. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2022

Very good service! My appointment was easily scheduled and serviced on time. Nice waiting area. Very pleased. Thank you! More

by DINALIPKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov
Sep 27, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. We appreciate your review and look forward to having you as a valued customer for many years to come!

September 25, 2022

Always great I’m always in a hurry so apperceive to detail and going forward More

by REMAXCSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Sep 27, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 24, 2022

I love how quick and trusting the service is at the dealership, plus they are very professional. More

by M.Derdas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Marcin Wierzba, Kamil Wojcik, Josie Garcia, Beverly Luna
Sep 25, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 24, 2022

First service call, top notch! Everyone was very responsive to my needs and very impressed. More

by ANTHONYJCICERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jamie Brown, Tony Coyoc
Sep 25, 2022 -

Lexus of Arlington responded

Anthony, Thank you for your business and this review. We're happy to hear Jamie, Tony, and Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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