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Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,348 reviews

January 31, 2023

Very well run dealership with excellent service. Sales person Bob was knowledgeable and professional. The entire sales process was well done. More

by sbrzeski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2023

I stopped in the Lexus of Brookfield dealership on Saturday and was lucky enough to meet Steve Haidemenos. He was not only professional, but extremely knowledgeable about the Lexus I was intereste More

by Soccergirl5
Recommend Dealer
Yes
Employees Worked With
Steve The Greek Haidman
Feb 01, 2023 -

Lexus of Brookfield responded

Thank you so much for the kind words about Steve the Greek. We think he is extra special too. We are truly grateful for your review and for so many stars!! Joe Palmisano, Executive General Manager

January 30, 2023

I stopped in the Lexus of Brookfield dealership on Saturday. If you are planning to do the same ASK FOR Steve Haidemenos. He was very professional and very knowledgeable about all things, Lexu More

by Carbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve The Greek Haidman
January 30, 2023

I worked with Steve the Greek to find a car for my son. He was extremely pleasant and knowledgeable. I highly recommend anyone to ask for him by name. Lexus of Brookfield was a class act. I bought a used More

by frankiemal1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Steve The Greek Haidman
Feb 01, 2023 -

Lexus of Brookfield responded

Thank you for taking the time to write about Steve the Greek. We think he is extra special too. He will surely be excited to hear about your special review. We are grateful to you for your generous support. Joe Palmisano, General Manager

January 29, 2023

The customer service was so welcoming. The service I received from Bob Hill was great. More

by rosetameka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also worked with someone who helped go over the features of my truck. I will also give his service 5 stars.
Feb 01, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 28, 2023

Great experience with Bob Hill, John Schloegel and Vanessa Hernandez at Lexus of Brookfield with the purchase of our new 2023 RX350. More

by delponte1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hernandez, John Schloegl
Jan 31, 2023 -

Lexus of Brookfield responded

Hi, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

January 27, 2023

Jordan was 100% the best! My overall review is a 4 because of a few things and honestly Jordan raised my review on what I would have given. Other sales people dropping F bom More

by Autom8n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Vennessa, Jordan Hankins
Jan 30, 2023 -

Lexus of Brookfield responded

Thank you for the kind words about Jordan Hankins. We think he is extra special too and well deserving of so many stars. I am happy to look into the length of time on your delivery and pull the camera recordings on your feedback. Most times we find that we are at the mercy of bank approvals creating delays and their own approval processes. We continuously strive that our clients experience amazing. We are excited about your new purchase and wish you many years ahead of great driving. I look forward to servicing you in the near future. Joe Palmisano, Executive General Manager

January 27, 2023

Smooth and easy transaction. No problems and pretty quick with their responses. Would recommend to anyone More

by mjaredlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 27, 2023

MIKEY WAS AMAZING, GREAT KID. VEHICLE WAS IN FOR SERVICE EVERYTHING WENT PERFECT. VEHICLE WAS WASHED AND VAC. More

by JOE.OCBASKETBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Brookfield responded

Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 26, 2023

They were amazing! They were pretty firm on the price but the added extras made it sooo worth it! More

by crystalmiller89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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