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Lexus of Brookfield

Brookfield, WI

Overview
Employees
Reviews
Vehicles
4.9
3,388 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,388 reviews

January 31, 2023

I can honestly say their customer service is really great, before we came to lexus of brookfield we went to another dealership to compare vehicles and they didn’t even have the common decency to greet More

by mitchelskults
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Verbie Swanigan
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Feb 03, 2023 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you so much for taking the time to review Lexus of Brookfield and our Team. We think Alex, Will, Verbie and Jordan are extra special too. Please come in and ask for any of them by name for your future auto needs. Joe Palmisano, General Manager

January 31, 2023

Came in on a pre-owned vehicle for my son, briefly talked to Jordan outside, went for a test drive and it was good to go, we were very short on time and Jordan sped up the process for us. Thanks lexus of bro More

by serenitypure30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin, Verbie Swanigan, Jordan Hankins
Report | Print
Feb 03, 2023 -

Lexus of Brookfield responded

We always love to receive so many stars!! You made our day. Thank you so much for taking the time to review Lexus of Brookfield and our Team. We are grateful to be your preferred dealer of choice. We look forward to seeing you again in the near future. Joe Palmisano, General Manager

January 31, 2023

Had such a wonderful experience shopping at Lexus of Brookfield! Steve the Greek was so helpful and made me feel very confident with my decision. Would definitely recommend to anyone looking to buy or l More

by Allison C. Nash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman
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Feb 02, 2023 -

Lexus of Brookfield responded

Hi Allison, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2023

Jordan made it fun to buy a car, I recommend him if you looking for a great deal. More

by Vinnyblitz34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Jordan Hankins
Report | Print
Feb 03, 2023 -

Lexus of Brookfield responded

Thank you so much for taking the time to review Lexus of Brookfield. WE think Jordan is extra special too. Please come in and ask for him by name. Joe Palmisano, General Manager

January 31, 2023

Came in just too look we weren’t going to even buy a car just yet but they had the perfect one for us and Jordan is a great salesman made us feel great with making a big purchase. More

by Amygafts9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin, Verbie Swanigan, Jordan Hankins
Report | Print
Feb 03, 2023 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you so much for taking the time to review Lexus of Brookfield and our Team. We think Alex, Verbie and Jordan are extra special too. Please come in and ask for any of them by name for your future auto needs. Joe Palmisano, General Manager

January 31, 2023

Very nice facility Good sales staff Greeted promptly Good inventory Good location for me Thank you More

by keninaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve The Greek Haidman
Report | Print
Feb 02, 2023 -

Lexus of Brookfield responded

Hi Keninaz, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2023

We seen the Rx advertised and thought we should go check them out we were greeted but Jordan, he taught us a lot more about the vehicle and was able to get us the one we wanted. More

by ryan4bennet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, Verbie Swanigan, Jordan Hankins
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Feb 03, 2023 -

Lexus of Brookfield responded

We always love to receive so many stars!! You made our day. Thank you so much for taking the time to review Jordan Hankins, Verbie, Kevin and the Lexus of Brookfield Team. We are grateful to be your preferred dealer of choice. We look forward to seeing you again in the near future. Joe Palmisano, Executive General Manager

January 31, 2023

Great place, the customer service is great everyone greeted us and check on us too make sure we’re being helped, jordan was helping us and he did a great job. More

by abigailldaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Jordan Hankins
Report | Print
Feb 03, 2023 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you so much for taking the time to review Lexus of Brookfield and our Team. We think Sam, Verbie and Jordan are extra special too. Please come in and ask for any of them by name for your future auto needs. Joe Palmisano, General Manager

January 31, 2023

Gorgeous layout, amazing communication, and offers a vast selection of vehicles. This location truly cares about matching a vehicle that aligns most with what you’re looking for. More

by JC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Lexus of Brookfield responded

Hi Jc, thank you so much for your positive comments about Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2023

Very well run dealership with excellent service. Sales person Bob was knowledgeable and professional. The entire sales process was well done. More

by sbrzeski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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