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Lexus of Brookfield

Brookfield, WI

4.9
3,347 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,347 reviews

November 13, 2022

Bob and Chris were very helpful and did what they could to get me a good deal for the vehicle and made sure everything was taking care of. Best service I ever had and I was very happy with everything. More

by Katiehahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for the kind words about Bob and Chris. We think they are extra special too. Joe Palmisano, General Manager

November 12, 2022

I received my new Lexus 450 h today and could not have been more pleased with the entire process. From start to finish the entire team at Lexus of Brookfield made the experience positive. A special “shout More

by bfrasor
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hernandez, Kevin Bell, Elisha Springsteen, Steve The Greek Haidman
Nov 15, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you Mr. Frasor for taking the time to leave us a positive review. It was truly enjoyable getting to know you and to serve you. I am excited that you enjoyed your white glove delivery service with Steve and Elisha. We feel they are extra special too. We are honored to have you as our VIP and to be your dealer of choice. Joe Palmisano, Executive General Manager

November 12, 2022

I worked with Josiah Bouley who was kind, easy going, not pushy, and he showed me multiple vehicles they had for sale. Unfortunately the vehicle my wife wanted was not in their used inventory. But I woul More

by Big E
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Lexus of Brookfield responded

We appreciate the 5 star review and consideration of our dealership. We feel Josiah is extra special too. Let us know if we can help you in the near future. Joe Palmisano, General Manager

November 11, 2022

Have done business with this dealership since 1989. They have contacted to put the customer first and take great care of us. I have never been ignored or treated poorly. This caring service is asked of More

by csanidas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Zato, Alex Bolotin, Lexus Wade Technology Dept, Matthew Smeiska, Steve The Greek Haidman
Nov 15, 2022 -

Lexus of Brookfield responded

Thank you so much Carole for the kind words. It’s been an honor to personally serve you since 1989. You and George have a tremendous family and have always been so kind to myself and our team. We are grateful for the many referrals you send to us. You are more than just clients, you are family to all of us. Joe Palmisano, Executive General Manager

November 08, 2022

Recommend to me by several Freinds, I went to Brookfield for my new GX , my salesman Bob Hill was great , very easy transaction . More

by Ivan P Korth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Bob Hill will be surely excited to read your 5 star review. Joe Palmisano, General Manager

November 08, 2022

Dale is awesome! He has outstanding customer service and goes way above and beyond to be sure his customers’ needs are met. We know we can totally trust him to ass More

by Gnowakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Nov 11, 2022 -

Lexus of Brookfield responded

Thank you so much for the kind review and positive words about Dale and Lexus of Brookfield. We think he is extra special too. Dale has ben loyal to the dealership since we have become a brand. I hope people read your review and ask for Dale by name. We truly appreciate and value your feedback. Joe Palmisano, General Manager

November 08, 2022

Thank you Lexus of Brookfield for your fair offer for the purchase of my truck. A particularly big thank you and much appreciation goes to Dale Roeglin. Dale was extremely professional, courteous, and kind t More

by smdehoedt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Lexus of Brookfield responded

Thank you so much for the kind review and positive words about Dale and Lexus of Brookfield. We truly appreciate and value your feedback. Joe Palmisano, General Manager

November 07, 2022

My dealer Josiah has made the entire process smooth and pleasant. I am happy with my purchase. More

by June Yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Than you kindly for taking the time to review Josiah. We are grateful to you. Joe Palmisano, General Manager

November 04, 2022

Friendly faces willing to go all the way. Alan, was great in streamlining the whole process. Sales manager provided additional info and was very flexible in adding new features. Tech guy gave More

by Ayush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to review Alan and our Lexus of Brookfield dealership. We are grateful for the many stars and for your kind words. We think Al is extra special too. I am certain he will be excited to read your review and of course for any referrals. Joe Palmisano, General Manager

November 03, 2022

Lexus of Brookfield is fantastic. Joe was great as was Steve the Greek. It was a fairly complicated transaction the went extremely smoothly. We will buy another car there in the futur More

by Jsanidas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan, Steve The Greek Haidman
Nov 06, 2022 -

Lexus of Brookfield responded

Thank you for the kind words and of course the personal recognition. We are grateful to serve you and for so many stars!! Joe Palmisano, Executive General Manager

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