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Lexus of Brookfield

Brookfield, WI

4.9
3,347 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,347 reviews

October 29, 2022

We had a stress free buying experience. We paid a fair price and felt our trade in price was good. We enjoyed working with Renee and Verbie. Thank you Lexus of Brookfield for making our d More

by Ginkara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan, Renee Schmid
Nov 01, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Verbie and Renee. They are both truly valued by our dealership. I am certain they will both be excited to read your 5 star review. Joe Palmisano, Executive General Manager

October 29, 2022

Scott Tradd is an awesome sales person. He is very helpful and does not add any pressure to the buying process. Lexus is lucky to have him. More

by bobhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad
Nov 01, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Scott. I am sure he would appreciate any referrals and am certain he will be excited to read your 5 star review. Joe Palmisano, Executive General Manager

October 29, 2022

This is my second experience with this dealership, I hope it goes as well as the first. More

by rm.sachen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad, Lexus Wade Technology Dept
Nov 01, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for your continued loyalty. Joe Palmisano, Executive General Manager

October 29, 2022

Dale was great. I was dreading spending half my day at the dealership but he was very organized, answered all of my questions and it only took about an hour to deci More

by nream
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Dale. He is truly a consummate professional and has a big heart for serving his guests. Dale would appreciate any referrals and I am certain he will also be excited to read your 5 star review. Joe Palmisano, Executive General Manager

October 28, 2022

Literally the best and easiest car buying experience I've ever had, and that is saying something coming from me, because i normally trust NO DEALERSHIP OR CAR SALESMAN ever. Issac was exceedingly enjoyable, More

by MattG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager Joe P., Verbie Swanigan
Oct 31, 2022 -

Lexus of Brookfield responded

What a pleasant surprise to read your review and for the personal recognition. You made me smile and I must admit I have read your view multiple times and in addition shared it with my family and friends. Thank you for taking the time to share your detailed experiences with others and for the kind words about Isaac, myself and my team. It would be an honor to continue serving you and your extended family. God Bless, Joe Palmisano, Executive General Manager

October 28, 2022

Josiah helped me out working out an out of state deal. He is very patient and understanding. Very easy to do business with if you go here ask for him! More

by Bones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for taking the time to leave us a positive review and for the kind words about Josiah. We think he is extra special too. Joe Palmisano, Executive General Manager

October 28, 2022

Bob Hll was a pleasure to work with. He was always available to keep informed from when we first ordered the Lexus to the day of delivery. More

by FQFL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Bob Hill. We think he is extra special too. Joe Palmisano, Executive General Manager

October 27, 2022

Dale at Lexus of Brookfield was great to work with! He did a great job of making sure thing everything went quickly and smoothly. Would definitely recommend! More

by Lauren G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Oct 31, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for taking the time to leave us a positive review and for the kind words about Dale. We think he is extra special too. Joe Palmisano, Executive General Manager

October 26, 2022

I had a great buying experience at Lexus of Brookfield. My salesperson Dale made the buying process experience seamless. True professional. Robin Gorny More

by rgorny1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 25, 2022

Friendly knowledgeable staff, Josiah was so great. We love our new car, thank you very much. More

by Kimberly Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lexus of Brookfield responded

Hi Kimberly, we're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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