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Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,348 reviews

October 08, 2022

Bob Hill was terrific. Professional, knowledgeable & not pushy like many sales people. Courteous, built rapport. More

by Gwendolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for such nice words about Bob Hill. We think he is extra special too. We appreciate you taking the time to write us. Joe Palmisano, General Manager

October 08, 2022

Outstanding in all aspects of purchasing a vehicle for my daughter from the moment we arrived until she picked out the vehicle that she wanted, from all the staff but especially the salesperson Josiah Bouley More

by Mr Schaffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

What a great place! !! Incredible people!! Great vehicles, awesome service from everyone all the way around. Thank you Joe Palmisano, such a warm and wonder feeling here, More

by Mike W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Michael Wandrey, Verbie Swanigan, Nikolaos Vlahos, Loni Musolf
Oct 09, 2022 -

Lexus of Brookfield responded

Wow and how nice for you to mention myself and my team in your review. We are truly grateful you took the time to write and share your feelings. We also love to receive so many stars! Joe Palmisano, General Manager

October 07, 2022

The customer service here was friendly, courteous and very thorough. Attention to detail was given throughout our purchase experience. We really appreciated the detailed explanations, especially of our n More

by JBohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Oct 09, 2022 -

Lexus of Brookfield responded

Wow and so many stars! Thank you for the kind words about the team at Lexus of Brookfield. We recognize you have many choices but are thankful you chose us. Joe Palmisano, General Manager

October 07, 2022

Great place and top notch service. Never had a smoother experience. Thanks to Al Zinda More

by mike_mosehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for the special recognition of Al Zinda. We think he is very special too and we are thankful for the many stars. Joe Palmisano, General Manager

October 07, 2022

I have worked with the team for over 6 years. You will not find a better group of people. Lexus of Brookfield has the best buying experience. More

by FSport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Alex Bolotin, Michael Wandrey
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write about your experience and for the loyalty over the past 6 years. It is so nice to receive so many stars as well. Joe Palmisano, General Manager

October 06, 2022

Bob was very nice and helpful. He did not use any pressure tactics and gave me honest answers to my questions. I would go back to Bob at Lexus if I had a need for another car. More

by Tstrunsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Bob Hill. We think he is extra special too. Joe Palmisano, General Manager

October 06, 2022

Bob is so fabulous. He was friendly and helpful to go over my new Lexus car. More

by fourseasonssupply68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for so many stars! We think Bob Hill is fabulous too. Joe Palmisano, General Manager

October 05, 2022

If you are looking to have an excellent car buying experience, then you should absolutely work with Isaac Campbell at Lexus of Brookfield!! He sets the bar high for himself and doesn't ever allow him More

by Sharon Heppe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, JJ Klein
Oct 08, 2022 -

Lexus of Brookfield responded

Thank you so much for the outstanding review and for taking the time to write such a detailed account of your experience. We are pleased to hear of how Isaac, JJ, Lexus Wade and our team took special care of you. It is always nice to hear we exceeded your expectations and for their thorough communication during this exciting time. I am looking forward to sharing your review in an upcoming sales meeting. We know you have many choices and we are grateful you chose us. Respectfully, Joe Palmisano, General Manager.

October 04, 2022

Waited for months and my local Lexus dealer could find what we wanted...they found what we wanted and I contacted the dealer. Told a while to build, but the Communications was great, flew and and drove i More

by Toolaide4fit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Oct 08, 2022 -

Lexus of Brookfield responded

Wow what a fun review to read. You totally made our day. Thank you for making the 1,200 mile trip to chose Lexus of Brookfield. We are honored to br your Lexus dealer today and any time in the future. We will also share your kind words in our upcoming sales meeting. Joe Palmisano, General Manager

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