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Lexus of Brookfield

Brookfield, WI

4.9
3,392 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,392 reviews

October 06, 2022

Bob is so fabulous. He was friendly and helpful to go over my new Lexus car. More

by fourseasonssupply68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for so many stars! We think Bob Hill is fabulous too. Joe Palmisano, General Manager

October 06, 2022

Bob was very nice and helpful. He did not use any pressure tactics and gave me honest answers to my questions. I would go back to Bob at Lexus if I had a need for another car. More

by Tstrunsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Bob Hill. We think he is extra special too. Joe Palmisano, General Manager

October 05, 2022

If you are looking to have an excellent car buying experience, then you should absolutely work with Isaac Campbell at Lexus of Brookfield!! He sets the bar high for himself and doesn't ever allow him More

by Sharon Heppe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, JJ Klein
Oct 08, 2022 -

Lexus of Brookfield responded

Thank you so much for the outstanding review and for taking the time to write such a detailed account of your experience. We are pleased to hear of how Isaac, JJ, Lexus Wade and our team took special care of you. It is always nice to hear we exceeded your expectations and for their thorough communication during this exciting time. I am looking forward to sharing your review in an upcoming sales meeting. We know you have many choices and we are grateful you chose us. Respectfully, Joe Palmisano, General Manager.

October 04, 2022

I appreciated Isaac’s efforts to locate a car in today’s market. He patiently went through the features of each model, discussed features best suited to my needs and made sure I had enough drive time to mak More

by smkeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Oct 07, 2022 -

Lexus of Brookfield responded

Thank you for sharing such kind words about Isaac and our team at Lexus of Brookfield. We know you have many choices and we are thankful you chose us. Joe Palmisano, General Manager

October 04, 2022

Waited for months and my local Lexus dealer could find what we wanted...they found what we wanted and I contacted the dealer. Told a while to build, but the Communications was great, flew and and drove i More

by Toolaide4fit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Oct 08, 2022 -

Lexus of Brookfield responded

Wow what a fun review to read. You totally made our day. Thank you for making the 1,200 mile trip to chose Lexus of Brookfield. We are honored to br your Lexus dealer today and any time in the future. We will also share your kind words in our upcoming sales meeting. Joe Palmisano, General Manager

October 01, 2022

Andy was very helping in every way and made this car buying task almost enjoyable. I highly recommend buying from him. More

by Mothra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Ratner, JJ Klein
Oct 03, 2022 -

Lexus of Brookfield responded

Wow and so many stars! Andy will be excited to hear your positive review. Thank you for taking the time to share. Joe Palmisano, General Manager

October 01, 2022

Al and JJ were great to work with. Very polite, prompt and efficient. Overall, a great experience. More

by Len
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Oct 03, 2022 -

Lexus of Brookfield responded

Thank you for the 5 star review on Al and JJJ. They both take great pride in customer satisfaction so they will appreciate the recognition. Joe Palmisano, General Manager

September 30, 2022

I had a fantastic experience here and look forward to coming back here in the future More

by Noah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Oct 03, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write about Lexus of Brookfield and your positive experience. We are grateful to you. Joe Palmisano, General Manager

September 29, 2022

Very friendly staff and Steve went above and beyond to help us find what we want. He really worked hard to get all of our questions answered. More

by Markwildeman68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman
Oct 02, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

I needed a car ASAP due to an accident and luckily they had a similar suv to my old one in my price point. The purchase process was easy and with little stress. More

by TimB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein, Renee Schmid
Oct 02, 2022 -

Lexus of Brookfield responded

Hi Timb, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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