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Lexus of Brookfield

Brookfield, WI

4.9
3,392 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,392 reviews

September 29, 2022

It's easy to notice that Steve H. works hard to ensure that you are happy with your vehicle purchase experience. He went out of his way to make sure that we had what we needed in our More

by Dawn and Andy W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Steve The Greek Haidman
Oct 02, 2022 -

Lexus of Brookfield responded

Hi, we're glad to hear you found Steve to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Had an excellent experience with John, he made the whole appointment a breeze and was honest about everything from start to finish! Could not recommend him enough to help you with your next purchase. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schloegl, JJ Klein
Oct 02, 2022 -

Lexus of Brookfield responded

Hi Phil, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities, and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

The customer service I received from Lexus of Brookfield was top notch!! Alan Zinda made my car buying experience enjoyable. I recommend him to anyone considering a Lexus. Just a great guy, honest and knowl More

by CAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Oct 02, 2022 -

Lexus of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found Alan here at Lexus of Brookfield so helpful in the purchase of your new vehicle. Our team is available should you require any extra help. Safe travels!

September 28, 2022

Great experience dealing with Bob. Very helpful and dropped off the vehicle out-of town. More

by Nate Loest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Brookfield responded

Nate, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

One of the best car shopping experiences we've ever had. Dale was so helpful, prompt, and professional. He went above and beyond with our whole buying experience! More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Derek! We hope we can continue to be of service to you down the road!

September 27, 2022

From the time I stepped on the lot until I drove away with my new Lexus, my experience with Isaac was perfect. He made suggestions based on what I was looking for, got me a very fair deal, and treated me More

by Aggs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 28, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Isaac, we think he is very special too! We would love to share your review in our upcoming sales meeting as well. I am sure it will make my teams day to hear of your experiences. Joe Palmisano, General manager

September 27, 2022

Working w/ Renee at the Brookfield Lexus was a great experience from all the test drives to the negotiations and financing. We would definitely shop there again! More

by Laura.anders5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein, Renee Schmid
Sep 28, 2022 -

Lexus of Brookfield responded

Wow and so many stars for Renee!! Thank you for the kind words, we think she is very special too, We would be excited to share your review in our upcoming sales meeting. I am sure it will make my teams day. Joe Palmisano, General manager

Sep 29, 2022 -

Laura.anders5 responded

We also appreciate the reimbursement from Lexus of the second Atlas fab key. We believe that two keys should be included in the purchase price. Thanks you! Laura

September 26, 2022

I had a great experience- Alan & JJ were attentive and knowledgeable. We’ll be back! More

by Kimberlyrhoden
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 28, 2022 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2022

Overall a great experience. Isaac really listened about what I wanted and what was most impressive was there wasn't any pushiness. He was very hands off in the process of drivin More

by Nicklange30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Sep 28, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for the kind words about Isaac, Lexus Wade and the team at Lexus of Brookfield. We would love to share your review in our upcoming sales meeting. I am sure it will make my teams day. Joe Palmisano, General manager

September 26, 2022

Worked with Al Zinda an Outstanding salesperson, he was extremely helpful in answering all of our questions regarding the leasing of our 2022 Lexus RX 350. He took his explaining all the new features of More

by ruizrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Al and the team at Lexus of Brookfield. We would love to share your review in our upcoming sales meeting. I am sure it will make Al's day. Joe Palmisano, General manager

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