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Lexus of Brookfield

Brookfield, WI

4.9
3,392 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,392 reviews

September 25, 2022

Great service! All the workers who helped me were very nice. The dealership was very clean. Bob Hill was an amazing and super nice dealer and JJ Klein helped us a l More

by Kiran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 27, 2022 -

Lexus of Brookfield responded

Wow so many stars! Thank you for taking the time to review Bob Hill, JJ Klein and the team at Lexus of Brookfield. We will gladly share your kind words in an upcoming meeting. Joe Palmisano, Executive General Manager

September 23, 2022

The service I received was exceptionally above and beyond what was expected. My sales person Bob Hill was super nice & mr wade was very knowledgeable of explaining my vehicle features. I’ll definitely recomm More

by Gina j
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Wade
Sep 26, 2022 -

Lexus of Brookfield responded

We are so grateful for the wonderful review and look forward to serving you again in the near future. Bob will be happy to hear your review read in our upcoming sales meeting. Joe Palmisano, Executive General Manager

September 22, 2022

Just wanted to thank Wade for his help this morning. I had a couple of ?'regarding setting the height on the lift gate and the parking break. I knew the answers within ten minutes! His knowledge on the More

by Lucie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Sep 24, 2022 -

Lexus of Brookfield responded

Hi Lucie, thank you for your kind review; we are happy to pass along your comments to Wade here at Lexus of Brookfield! We are always more than happy to assist you if anything else comes up. Take care!

Sep 27, 2022 -

Lexus of Brookfield responded

Thank you for the kind words and compliments to Lexus Wade, He takes great pride in his technology talent and delivery services. He will be excited to hear your review read in our upcoming sales meeting. Joe Palmisano, Executive General Manager

September 21, 2022

Al Zinda was professional and knowledgeable, and not at all pushy. He made me feel like an important customer throughout the entire process, and was super patient with my 4 year old who was there with me t More

by StephCopsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 23, 2022 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 21, 2022

Renee was an amazing saleswoman! She made the buying experience very seamless! I am happy to join the Lexus family! More

by Sharone W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen , Renee Schmid
Sep 23, 2022 -

Lexus of Brookfield responded

Hi Sharone, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Renee was so helpful! Our team is available should you require any extra help.

Sep 27, 2022 -

Lexus of Brookfield responded

Thank you for the kind words and expression of satisfaction with Renee. She takes great pride is serving her guests and she will be excited to read this. Joe Palmisano, General manager

September 20, 2022

Working with Scott and and his team was amazing. They really made the entire process simple and painless. Definitely made the experience of buying a car a positive one. Would highly recommend workin More

by Devenrow44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad
Sep 22, 2022 -

Lexus of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Scott here at Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2022

Renee did a great job helping us with our new vehicle. She has been helpful with coordinating service. More

by jfgreer79
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Schmid
Sep 22, 2022 -

Lexus of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Renee here at Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2022

We couldn't have been more pleased with the great treatment we got from our salesman Scott no pressure and great service. More

by Ronny1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Scott Trad, Verbie Swanigan
Sep 20, 2022 -

Lexus of Brookfield responded

Wow, so many stars. Thank you so much for the kind words about Scott and the team at Lexus of Brookfield. We are truly grateful for you. Joe Palmisano, General Manager.

September 19, 2022

I had an amazing experience working with Bob Hill from Lexus of Brookfield! Bob really knows his stuff when it comes to Lexus vehicles. He was very helpful answering my questions even when it came to co More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Lexus Wade Technology Dept, Elisha Springsteen
Sep 20, 2022 -

Lexus of Brookfield responded

Thank you so much for the kind words about Bob, Chris and the infamous Lexus Wade :) We think they are all very special too. I am grateful that you chose us and look forward to serving you in the near future. Joe Palmisano, General Manager

September 18, 2022

Bob Hill and Verbie Swabian provided pleasant and professional service. The relaxed atmosphere made the car buying experience a pleasant one. More

by Alan.cash
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Sep 19, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Bob and Verbie we think they are very special too. I appreciate you taking the time to review us and for so many stars :) Joe Palmisano , General Manager

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