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Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,348 reviews

August 15, 2022

Isaac and Alex were great throughout the sales and delivery process - easy to deal with and close the transaction. They also communicated well as the delivery date came closer. More

by Tborca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin
Aug 18, 2022 -

Lexus of Brookfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

All staff was very helpful and quick to respond. Overall it was a very good experience. More

by njfuchs40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Aug 15, 2022 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

August 12, 2022

I was very impressed with the whole delivery process. Thank you, and I would definitely return as a customer.. Josiah Boulez it was a pleasure will work with you and Chris More

by Kimmy Shaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah bouley , Verbie Swanigan
Aug 15, 2022 -

Lexus of Brookfield responded

Hi Kimmy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

August 11, 2022

I am a return customer to Lexus of Brookfield because I have never been less than 100% satisfied here. Working with Dale Roeglin to continue leasing my dream car was as pleasant (and fun!) as any car buyin More

by olderwiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Aug 14, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2022

Andy Ratner is the BOSS! Good style, too. Love this guy. Best experience buying a car! More

by Andy J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wandrey, Andy Ratner
Aug 14, 2022 -

Lexus of Brookfield responded

Hi Andy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2022

Love everything about this dealership - from sales to finance to technology. Great team of professionals. More

by janebute
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, JJ Klein
Aug 14, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2022

I had absolutely fantastic experience, Bob Hill was phenomenal and helped me through every step of the car buying experience. A very kind, knowledgeable and funny guy. I definitely plan on returning in More

by Noah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Aug 12, 2022 -

Lexus of Brookfield responded

Hello Noah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

Friendly, professional, knowledgeable, Bob Hill and JJj Klein we're awesome. I would recommend both More

by Jill Hartung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Aug 12, 2022 -

Lexus of Brookfield responded

Hello Jill, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

Bob Hill was absolutely outstanding and a pleasure to work with! He was very responsive and made the transaction a breeze. He took the extra measure of driving the vehicle from WI to northern MI. He is n More

by sslikkers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

We stopped in yesterday to check on a vehicle we saw online. What we didn't know is how easy it was to come in, test drive the car, talk to Scott and make an agreeable trade-in price for our vehicle an More

by jmatthiesen9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad, Lexus Wade Technology Dept, JJ Klein
Aug 05, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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