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Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,348 reviews

August 03, 2022

I bought a new car I didn’t want It’s a lot of money to pay and not get the car I wanted and ordered 7 months ago.. Strange way to do business don’t you think? Lexus, at the corporate level, needs to do be More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Lexus Wade Technology Dept
Aug 04, 2022 -

Lexus of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (262) 797-2000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 03, 2022

These folks were great to work with. Bob Hill did a fantastic job and provided a awesome service. More

by Brian Hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 01, 2022

We have been getting cars from Dale for many years now, and will continue to do so. He knows what we are looking for, and makes the process easy from start to finish. The rest of the staff, from finance More

by MGF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Aug 03, 2022 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2022

Jordan was awsome👌 . ...great knowledge on my purchase ...i was very appreciated he helped me out!!!!! More

by DYNBRED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Jordan Hankins
Aug 03, 2022 -

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2022

Dale shared very vulnerably about his golfing accident and we connected right away. Great experience through and through, Elisha really stood out as a top top employee as well as will snider, who helped u More

by Shnazzzyeli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Springsteen
Aug 03, 2022 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2022

Alan Zinda did a great job in attempting to find me a new Lexus. He is definitely a five star sales person. He went out of his way to find the best vehicle at the best price. James A. Pitts More

by japitts
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Snider
Aug 03, 2022 -

Lexus of Brookfield responded

Hi, we're happy you found Alan to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2022

I was very impressed with the whole delivery process. Thank you, and I would definitely return as a customer. More

by Pfleck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan, Nikolaos Vlahos
Aug 02, 2022 -

Lexus of Brookfield responded

Hi, thanks for sharing your service experience with us. We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs.

July 31, 2022

Every person in the dealership was so friendly and professional. I cannot speak highly enough about John in sales, Verbie, and their tech wiz, Lexus Wade. More

by petedistro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Lexus Wade Technology Dept, Verbie Swanigan
Aug 03, 2022 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2022

Isaac from start to finish was extremely personable and professional. I could tell he really cares. The paperwork went smoothly, and learning about my Lexus afterwords was a real joy. Coming from a tea More

by Keljabo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Aug 03, 2022 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2022

Lexus Wade gets you up to speed on any detail of Lexus car features and techology that you could possibly want. Chris in Finance was very knowledgeable, patient and agreeable. More

by michaelact
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Aug 02, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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