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Lexus of Brookfield

Brookfield, WI

4.9
3,364 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,364 reviews

August 21, 2022

Great guy to work with. Catered to all our needs. Dale went above and beyond to ensure everything was perfect! Thanks again The Lexus of Brookfield Group! Tom and Merri More

by Tmq4664
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Aug 29, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Dale. We are so honored to have had him on our Lexus of Brookfield team since Lexus has become a brand. We wish we could give him 6 stars!! :)

August 20, 2022

Very professional and friendly staff. If you’re interested in a buying a car, this is the place to go. More

by slange51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Pliss. 5 stars, Lexus Wade Technology Dept, Andy Ratner
Aug 24, 2022 -

Lexus of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 29, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Andy and Lexus Wade our technology trainer. We feel they are very special too :)

August 18, 2022

Our experience at the Brookfield Lexus was nothing short of outstanding. Everyone was very kind and professional. The space was clean and the atmosphere was inviting. We had the pleasure of having Bob Hill More

by Maya Yakubovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan, Jordan Hankins
Aug 22, 2022 -

Lexus of Brookfield responded

Hi Maya, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Aug 29, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write such a special review about Bob Hill. We are blessed to have him on our Lexus of Brookfield team. We wish we could give him 6 stars :)

August 18, 2022

I was pleased with every aspect of my experience purchasing a new car from this dealership More

by Bneumanemaeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Trad, JJ Klein
Aug 29, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Scott, Sam and JJ. We think they are special too.

August 17, 2022

Professional, accommodating, knowledgeable are just A few of the accolades I would give this dealership. It was an absolute pleasure to purchase my vehicle. It must be an amazing place to work because every More

by Viv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Lexus Wade Technology Dept, Verbie Swanigan
Aug 19, 2022 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 29, 2022 -

Lexus of Brookfield responded

Thank you for the kind words and acknowledgment of myself and our team. We know you have many choices but are grateful you chose us.

August 17, 2022

Wade is #1 in IT. Professional, follows up promptly and helps walk you through the issues! More

by maryaccetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade
Aug 19, 2022 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Aug 29, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Lexus Wade. We are fortunate to have the Lexus highest rated technology trainer on our team.

August 15, 2022

Isaac and Alex were great throughout the sales and delivery process - easy to deal with and close the transaction. They also communicated well as the delivery date came closer. More

by Tborca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin
Aug 18, 2022 -

Lexus of Brookfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

All staff was very helpful and quick to respond. Overall it was a very good experience. More

by njfuchs40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Aug 15, 2022 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

August 12, 2022

I was very impressed with the whole delivery process. Thank you, and I would definitely return as a customer.. Josiah Boulez it was a pleasure will work with you and Chris More

by Kimmy Shaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah bouley , Verbie Swanigan
Aug 15, 2022 -

Lexus of Brookfield responded

Hi Kimmy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

August 11, 2022

I am a return customer to Lexus of Brookfield because I have never been less than 100% satisfied here. Working with Dale Roeglin to continue leasing my dream car was as pleasant (and fun!) as any car buyin More

by olderwiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Aug 14, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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