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Lexus of Brookfield

Brookfield, WI

4.9
3,493 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you ...
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,493 reviews

November 08, 2022

Thank you Lexus of Brookfield for your fair offer for the purchase of my truck. A particularly big thank you and much appreciation goes to Dale Roeglin. Dale was extremely professional, courteous, and kind t More

by smdehoedt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Lexus of Brookfield responded

Thank you so much for the kind review and positive words about Dale and Lexus of Brookfield. We truly appreciate and value your feedback. Joe Palmisano, General Manager

November 08, 2022

Dale is awesome! He has outstanding customer service and goes way above and beyond to be sure his customers’ needs are met. We know we can totally trust him to ass More

by Gnowakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Nov 11, 2022 -

Lexus of Brookfield responded

Thank you so much for the kind review and positive words about Dale and Lexus of Brookfield. We think he is extra special too. Dale has ben loyal to the dealership since we have become a brand. I hope people read your review and ask for Dale by name. We truly appreciate and value your feedback. Joe Palmisano, General Manager

More
November 08, 2022

Recommend to me by several Freinds, I went to Brookfield for my new GX , my salesman Bob Hill was great , very easy transaction . More

by Ivan P Korth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Bob Hill will be surely excited to read your 5 star review. Joe Palmisano, General Manager

November 07, 2022

My dealer Josiah has made the entire process smooth and pleasant. I am happy with my purchase. More

by June Yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Than you kindly for taking the time to review Josiah. We are grateful to you. Joe Palmisano, General Manager

November 04, 2022

Friendly faces willing to go all the way. Alan, was great in streamlining the whole process. Sales manager provided additional info and was very flexible in adding new features. Tech guy gave More

by Ayush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to review Alan and our Lexus of Brookfield dealership. We are grateful for the many stars and for your kind words. We think Al is extra special too. I am certain he will be excited to read your review and of course for any referrals. Joe Palmisano, General Manager

November 03, 2022

Lexus of Brookfield is fantastic. Joe was great as was Steve the Greek. It was a fairly complicated transaction the went extremely smoothly. We will buy another car there in the futur More

by Jsanidas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan, Steve The Greek Haidman
Nov 06, 2022 -

Lexus of Brookfield responded

Thank you for the kind words and of course the personal recognition. We are grateful to serve you and for so many stars!! Joe Palmisano, Executive General Manager

November 03, 2022

Bob was very informative, ,professional, and patiently took a lot of time with me.Not the ordinary salesman,a cut above. More

by jburns34
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that did all the paperwork, forgive me for not remembering her name
Nov 06, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Bob Hill. He is truly a consummate professional and has a big heart for serving his guests. Bob would appreciate any referrals and I am certain he will also be excited to read your 5 star review. Joe Palmisano

November 02, 2022

Great salesmen and a great car buying experience! Jordan was very communicative throughout the deal and also was very helpful! This was the best car buying experience I’ve had throughout my life! Gre More

by Dalevonte Stokes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Hankins
Nov 06, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for taking the time to leave us a positive review and for the kind words about Jordan and Chris in finance. Jordan is really growing in his career and would truly appreciate and benefit from any referrals. I am certain they will also be excited to read your 5 star review. Joe Palmisano

More
November 01, 2022

My experience was better than I had hoped for. Scott was informative, helpful, and friendly. I will send anyone I encounter, that is looking for a vehicle, Scott’s way. Everyone in the building wa More

by mmsnyder35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad, Verbie Swanigan
Nov 06, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Scott. He is truly a consummate professional and has a big heart for serving his guests. It is so nice that you would send Scott referrals as I know he would appreciate it. He will also be excited to read your 5 star review. Joe Palmisano, Executive General Manager

More
November 01, 2022

I always receive the best service always. It is always timely, very friendly, and very professional More

by bacedot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikolaos Vlahos, Matthew Smeiska, AJ Kallas
Nov 06, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review about our service team. I am certain they will all be excited to read your 5 star review. Joe Palmisano, General Manager

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