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Lexus of Brookfield

Brookfield, WI

4.9
3,351 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,351 reviews

July 15, 2022

My wife and I just bought our very first Lexus (a 2022 Lexus NX) and we loved the entire experience! Kevin Bell helped us every step of the way and really took care of us throughout the entire process, ma More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, Lexus Wade Technology Dept, JJ Klein
Jul 16, 2022 -

Lexus of Brookfield responded

Thank you for your kind words about Kevin Bell and Josh Klein. We feel they are very special too. We are so grateful you took the time to leave us so many stars. We are proud to show them off. Joe Palmisano, managing partner.

July 15, 2022

I’ve worked with Bob Strauss for over 12 years when buying a new Lexus and the experience just gets better with each purchase. I wouldn’t go anywhere else! Thanks for everything. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Bob Strauss and your loyalty to him over the past 12 years. We are surely blessed to have him on our team. We are also grateful for the many stars you left us. Joe Palmisano, managing partner.

July 15, 2022

My husband and I can’t say enough about the excellent customer service we received at Lexus of Brookfield. Bob Strauss and the technology expert Wade were extremely helpful and made our experience one we More

by mary n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Jul 18, 2022 -

Lexus of Brookfield responded

Hi Mary, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 15, 2022

The dealership was very clean and the associates were very friendly. There is easy access with ample parking More

by Shellrn03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade , Kevin Bell, Verbie Swanigan
Jul 18, 2022 -

Lexus of Brookfield responded

Hi, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 12, 2022

Great dealership, the staff was friendly, not stuffy and very knowledgeable about their cars and inventory. More

by jodyswentik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Jul 12, 2022 -

jodyswentik responded

See above

Jul 12, 2022 -

jodyswentik responded

See above

Jul 12, 2022 -

jodyswentik responded

See anove

July 12, 2022

Very professional staff and excellent customer service. Jordon was such a pleasure to work with!! More

by nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept, Jordan Hankins
Jul 14, 2022 -

Lexus of Brookfield responded

Hi Nancy, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jordon was so helpful! Our team is available should you require any extra help.

July 12, 2022

Easy to work with, quick response and good servise in all departments. Second time buyer. More

by Yugo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Jul 14, 2022 -

Lexus of Brookfield responded

Hi Yugo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 09, 2022

Working with Jordan Hankins at Lexus of Brookfield was a wonderful experience! He and Kevin Bell worked with me to make sure I got the exact car I wanted and were so friendly and knowledgeable. I’m so happy More

by Mzulf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, JJ Klein, Jordan Hankins
Jul 11, 2022 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! Safe travels!

July 09, 2022

I recently purchased a vehicle from Lexus of Brookfield and delt with Bob Hill. He was a very nice guy to deal with. He was understanding and helpful with everything I needed. More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Matthew responded

Thank you!

July 08, 2022

I received the absolute best customer service. I'm so Thankful and Grateful for your knowledgeable and caring staff More

by ashears75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Jul 09, 2022 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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