Lexus of Brookfield

When we first walked in, 3 employees looked up at us and looked away. They ignored us so customer service was a bit of a turn off. One guy standing by his coworker even looked at us twice and another guy ke looked away. They ignored us so customer service was a bit of a turn off. One guy standing by his coworker even looked at us twice and another guy kept pacing ahead of us, playing on his phone. It was a bad first impression and we considered leaving. However, we worked with Bob Hill and Josh from finance. They were welcoming, friendly, and checked on us. Bob and Josh were great to work with and they were kind during the entire process! It was nice that they asked questions about the family and kids. More

Excellent experience. Honest, straightforward car purchase. No funny business and hassle free. Will continue to purchase our vehicles there without question. Honest, straightforward car purchase. No funny business and hassle free. Will continue to purchase our vehicles there without question. More

Everyone was incredibly helpful! Al and Chris made the car buying process smooth and efficient. I could tell they had a lot of practice - the place was jumping! Al and Chris made the car buying process smooth and efficient. I could tell they had a lot of practice - the place was jumping! More

I had a great experience with Lexus of Brookfield. The staff was knowledgeable, patient and friendly. I would definitely work with them again. Lexus Wade and Scott were fantastic! The staff was knowledgeable, patient and friendly. I would definitely work with them again. Lexus Wade and Scott were fantastic! More

We had the most professional, least difficult sales experience buying a vehicle in our lives. It was a pleasure to work with this team. experience buying a vehicle in our lives. It was a pleasure to work with this team. More

Bob is our sales person, we got good service from him. Nice dealer service. Thanks Bob for taking care of us! Nice dealer service. Thanks Bob for taking care of us! More

Dealership had a lot of inventory and our sales person, Bob Hill, was super helpful and very knowledgeable! Lexus Wade helped us understand all of our new car’s tech. We felt well taken care of! Bob Hill, was super helpful and very knowledgeable! Lexus Wade helped us understand all of our new car’s tech. We felt well taken care of! More

Great experience with the purchase of our 17' Audi Q5 from Bob Hill at Lexus of Brookfield. He addressed a couple issues we found during our initial test drive immediately and after test driving the vehi from Bob Hill at Lexus of Brookfield. He addressed a couple issues we found during our initial test drive immediately and after test driving the vehicle again we were more than satisfied and completed the purchase. Can't recommend Lexus enough. They do the little things right. More

There are too many adjectives I could use to describe about Isaac and the dealership. We are very happy with the purchase of our SUV RX350L. Isaac was very helpful and knowledgeable in answering all of o about Isaac and the dealership. We are very happy with the purchase of our SUV RX350L. Isaac was very helpful and knowledgeable in answering all of our questions. He seemed a very genuine person and was there for us every step of the way. Outstanding friendly approach to the customers; one of the the best experiences we had dealing with Dealerships. It seemed like they all got the training about the number one thump of rule of Customer satisfaction or ‘Customer comes first’ for a successful business. Wade is very passionate, communicative and enthusiastic about his work and his technical knowledge about the cars are amazing. JJ was very helpful and explained/explored the best various options to complete our paperwork. The entire experience was a pleasure and we will definitely recommend to others. More

Found my dream corvette sitting out front, very respectful, clean, and professional, will happily buy my next car from them, and shout out to mr Alan. I thank you from the bottom of my heart for ma respectful, clean, and professional, will happily buy my next car from them, and shout out to mr Alan. I thank you from the bottom of my heart for making my dream come true. More