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Lexus of Brookfield

Brookfield, WI

4.9
3,407 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,407 reviews

July 12, 2022

Very professional staff and excellent customer service. Jordon was such a pleasure to work with!! More

by nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept, Jordan Hankins
Jul 14, 2022 -

Lexus of Brookfield responded

Hi Nancy, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jordon was so helpful! Our team is available should you require any extra help.

July 12, 2022

Great dealership, the staff was friendly, not stuffy and very knowledgeable about their cars and inventory. More

by jodyswentik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Jul 12, 2022 -

jodyswentik responded

See above

Jul 12, 2022 -

jodyswentik responded

See above

Jul 12, 2022 -

jodyswentik responded

See anove

July 12, 2022

Easy to work with, quick response and good servise in all departments. Second time buyer. More

by Yugo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Jul 14, 2022 -

Lexus of Brookfield responded

Hi Yugo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 09, 2022

I recently purchased a vehicle from Lexus of Brookfield and delt with Bob Hill. He was a very nice guy to deal with. He was understanding and helpful with everything I needed. More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Matthew responded

Thank you!

July 09, 2022

Working with Jordan Hankins at Lexus of Brookfield was a wonderful experience! He and Kevin Bell worked with me to make sure I got the exact car I wanted and were so friendly and knowledgeable. I’m so happy More

by Mzulf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, JJ Klein, Jordan Hankins
Jul 11, 2022 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! Safe travels!

July 08, 2022

Amazing service from Al Zinda at Lexus in Brookfield. He took care of me and answered all my questions in detail. I came in for an oil change and walk out with a brand new car! My experience there was More

by yvonnaormond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept, Verbie Swanigan
Jul 11, 2022 -

Lexus of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs. Safe travels!

July 08, 2022

Lexus Wade is the best! He is so knowledgable and friendly! Any questions I asked he effortlessly answered them. Great asset to the Lexus family! More

by yvonnaormond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Jul 11, 2022 -

Lexus of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

July 08, 2022

I received the absolute best customer service. I'm so Thankful and Grateful for your knowledgeable and caring staff More

by ashears75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Jul 09, 2022 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 07, 2022

Excellent service and an amazing buying experience. Everyone we worked with and met were knowledgeable and we were treated like royalty! More

by vocals35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schloegl, Lexus Wade Technology Dept, JJ Klein
Jul 09, 2022 -

Lexus of Brookfield responded

Hi, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 06, 2022

Isaac Campbell at Lexus of Brookfield took my car buying experience to the next level. All my questions and concerns were answered. He made sure I was completely satisfied with my car buying experience and More

by Abelrojo91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wandrey, Lexus Wade Technology Dept, JJ Klein
Jul 07, 2022 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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