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Lexus of Brookfield

Brookfield, WI

4.9
3,365 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,365 reviews

May 16, 2022

What a great experience from start to finish everything was smooth sailing our salesman Scott Trad was great thanks to all at Lexus. More

by Ronny1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Trad, Lexus Wade Technology Dept, Verbie Swanigan
May 18, 2022 -

Lexus of Brookfield responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2022

On time, always positive, very helpful. Let me test drive the car on the road. More

by SusanAKirsch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, JJ Klein
May 18, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2022

Bob Hill and the entire Lexus of Brookfield team was great to work with. Very straightforward purchase. More

by Jonwb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2022

Issac was very personable. He was very willing to search for a car I was looking for. He kept me updated on every part of the process. More

by Lduncan251
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Lexus of Brookfield responded

Hi, we're happy to hear you had such a positive experience with Issac! Please don't hesitate to reach out to us if there's anything more we can do!

May 14, 2022

Great experiance . a b c d e f g h i j k l marvalous. More

by SPIECE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
May 16, 2022 -

Lexus of Brookfield responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 14, 2022

Extremely Professional, Polite an Accommodating. Made me feel very comfortable in my decision making process. More

by kola.mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
May 16, 2022 -

Lexus of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2022

Professional and personable team dedicated to a great customer experience. Appreciate all efforts of Bob Strauss and Lexus Wade in making my experience an extremely positive one. I am a repeat customer More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
May 14, 2022 -

Lexus of Brookfield responded

Hi, here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

May 12, 2022

I worked with Al Zinda on my car purchase after my vehicle was totaled by insurance. I initially went to browse and was looking for the same brand as my rental. Al put things into perspective for me a More

by Jenni Zabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Zato, Michael Wandrey, JJ Klein
May 13, 2022 -

Lexus of Brookfield responded

Hi Jenni, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2022

They were very prompt and courteous. The dealer was very knowledgeable and actually patient. I believe he believed in the product he sales. More

by Blendedbeautiez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ollenburg
May 14, 2022 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2022

While I experienced some less than stellar communication prior to stopping in, very satisfied with my entire experience at the dealership! More

by JoshLorenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Verbie Swanigan
May 08, 2022 -

JoshLorenz responded

Al Zinda and Verbie (Dang..I hope that is his name) were great! Even though I stopped in at the end of the day with full intent to purchase they were professional and accommodating and got me in and out in NO TIME! Thanks Gentlemen!

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