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Lexus of Brookfield

Brookfield, WI

4.9
3,365 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,369 reviews

May 13, 2022

Professional and personable team dedicated to a great customer experience. Appreciate all efforts of Bob Strauss and Lexus Wade in making my experience an extremely positive one. I am a repeat customer More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
May 14, 2022 -

Lexus of Brookfield responded

Hi, here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

May 12, 2022

I worked with Al Zinda on my car purchase after my vehicle was totaled by insurance. I initially went to browse and was looking for the same brand as my rental. Al put things into perspective for me a More

by Jenni Zabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Zato, Michael Wandrey, JJ Klein
May 13, 2022 -

Lexus of Brookfield responded

Hi Jenni, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2022

They were very prompt and courteous. The dealer was very knowledgeable and actually patient. I believe he believed in the product he sales. More

by Blendedbeautiez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ollenburg
May 14, 2022 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2022

While I experienced some less than stellar communication prior to stopping in, very satisfied with my entire experience at the dealership! More

by JoshLorenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Verbie Swanigan
May 08, 2022 -

JoshLorenz responded

Al Zinda and Verbie (Dang..I hope that is his name) were great! Even though I stopped in at the end of the day with full intent to purchase they were professional and accommodating and got me in and out in NO TIME! Thanks Gentlemen!

May 03, 2022

Ask for Andy Ratner, he is the best! He is amazing and makes the process go so smoothly! More

by CA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ratner
May 04, 2022 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andy here at Lexus of Brookfield! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 03, 2022

I worked with Andy at Lexus of Brookfield to purchase a car from them, and it was a terrific experience. He’s very knowledgeable, transparent, and was, dare I say, fun to work with. If you’re looking for a More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan, Andy Ratner
May 05, 2022 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2022

This is the second time we purchased Lexus with the help of Andy Ratner. He was so amazing the first time we decided to come back and purchase the second car. He is very thorough and knowledgeable. Also ver More

by Mothra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Ratner, JJ Klein
May 03, 2022 -

Lexus of Brookfield responded

Hi Mothra, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

April 30, 2022

Isaac helped me obtain information about a new NX. They don’t have one yet, but Isaac gathered all of the info for me. I look forward to ordering one from him soon! More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lexus of Brookfield responded

Hi Hannah. We're glad to hear our Staff, Isaac took such great care of you! We hope we can continue to be of service to you down the road!

April 28, 2022

From start to finish, Lexus of Brookfield and Bob Hill were top notch. They let me purchase my new vehicle through the method that I prefer and had zero issues with the constant text communication. They t More

by Joe S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Apr 30, 2022 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Joe! We hope we can continue to be of service to you down the road!

April 28, 2022

The Lexus of Brookfield team was excellent to work with. Everyone was very helpful and they went above and beyond to make my buying experience very enjoyable and easy! More

by gbuhler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan, Andy Ratner
Apr 30, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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