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Lexus of Brookfield
Brookfield, WI
3,372 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,372 reviews
April 30, 2022
Isaac helped me obtain information about a new NX. They don’t have one yet, but Isaac gathered all of the info for me. I look forward to ordering one from him soon! They don’t have one yet, but Isaac gathered all of the info for me. I look forward to ordering one from him soon! More
by Hannah
Employees Worked With
April 28, 2022
The Lexus of Brookfield team was excellent to work with. Everyone was very helpful and they went above and beyond to make my buying experience very enjoyable and easy! Everyone was very helpful and they went above and beyond to make my buying experience very enjoyable and easy! More
by gbuhler
Employees Worked With
Other Employees :
Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan, Andy Ratner
April 28, 2022
From start to finish, Lexus of Brookfield and Bob Hill were top notch. They let me purchase my new vehicle through the method that I prefer and had zero issues with the constant text communication. They t were top notch. They let me purchase my new vehicle through the method that I prefer and had zero issues with the constant text communication. They took into consideration my time and helped limit the amount I spent standing around d waiting on things. Excellent experience. More
by Joe S
April 27, 2022
We were highly impressed with our experience at Lexus of Brookfield. Everyone was welcoming, polite, and professional. Brookfield. Everyone was welcoming, polite, and professional. More
by EHepburn
April 26, 2022
Dale Roeglin gave me superb customer service. I would recommend him to anyone looking to invest in a Lexus. He has wonderful people skills and made me feel welcome. He was able to educate me on a I would recommend him to anyone looking to invest in a Lexus. He has wonderful people skills and made me feel welcome. He was able to educate me on all the vehicle options. Nicely done Dale! More
by Tom
Employees Worked With
April 26, 2022
Have been leasing/buying from Lexus of Brookfield for over 16 years. Nothing but the best customer service!! Recently my lease matured and I worked with Andy R. in sales and he was able to get me set up over 16 years. Nothing but the best customer service!! Recently my lease matured and I worked with Andy R. in sales and he was able to get me set up with a brand new vehicle in less than one day! Buying a car can be a long day but this was so simple and ended up being a great deal and a great experience! More
by ralston03
Employees Worked With
Other Employees :
Lexus Wade Technology Dept, Andy Ratner
April 26, 2022
Our sales guy was fantastic and the people were friendly the night we purchased but the follow up experience left us with a bit of a bad taste in our mouths. We do not live close and set up a technology app the night we purchased but the follow up experience left us with a bit of a bad taste in our mouths. We do not live close and set up a technology appt with their technology POC for another day, with an appointment time. We arrived for our appointment, the receptionist and manager were alerted to our arrival and we still had to wait for 30 minutes. At that point, we left, not wanting to waste anymore time of our day. The Lexus “experience” appears to be set up for your relationship to be with the dealership you purchased it from-thr problem with that is upon contacting a much closer dealership they are unwilling to be helpful and instead refer you back to your original dealership. Extremely bittersweet purchase BUT our salesman, Jordan Hankins, was good. More
by Kim J.
Employees Worked With
Kevin Bell, Verbie Swanigan, Jordan Hankins
April 25, 2022
Working with Dale made my experience at Lexus of Brookfield a breeze. Highly recommend working with him if you’re in the market for a car! Brookfield a breeze. Highly recommend working with him if you’re in the market for a car! More
by Kattzzz1
Employees Worked With
