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Lexus of Brookfield

Brookfield, WI

4.9
3,380 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,380 reviews

April 14, 2022

Very clean and comfortable facility, knowledgeable and helpful staff. Bob was great with following up in getting me taken care of More

by BigRob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, JJ Klein
Apr 16, 2022 -

Lexus of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 13, 2022

The entire staff made the buying process painless! We were impressed with the terrific service. More

by EMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Apr 14, 2022 -

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2022

Very smooth and easy buying process. Issac was a great salesperson, I would definitely buy from Lexus of Brookfield again. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Apr 14, 2022 -

Lexus of Brookfield responded

Hi Paul, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2022

The people I worked with at Lexus of Brookfield were very kind and thoughtful. They had kept me informed as to when my new Lexus was available and then helped me to "learn" about my new vehicle. Shout out More

by Gagebev87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Lexus Wade
Apr 13, 2022 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2022

It was a pleasure working with Bob on purchasing a new car for our daughter. He was thorough with his explanation!! More

by Jainapatel
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Apr 13, 2022 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2022

Lexus of Brookfield is always amazing. Best service anywhere. My car is always serviced and cleaned to perfection when I pick it up. Great facility, location and people. More

by jodieLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikolaos Vlahos
Apr 12, 2022 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2022

A guy by the name of Christopher zilvitis made a mistake, and said it was on me because I signed the papers after he made the mistake. I’ve done business in the past with napelton so I expected them to write More

by kevstacks21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin
Apr 09, 2022 -

Lexus of Brookfield responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (262) 797-2000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

April 07, 2022

This is the third car I bought at this dealership and always is a pleasurable experience and consider them like family . Joe Palmisano and his associate Steve treat you like friends and family and I will More

by Dbriandue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe palmisano
Apr 09, 2022 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2022

Excellent customer assistance from Andy, our Sales person. He was friendly, knowledgeable, a great listener and answered all our questions professionally and without sales pressure. The Service depar More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Andy Ratner
Apr 10, 2022 -

Lexus of Brookfield responded

Hi Kay, thank you for your kind review; we are happy to pass along your comments to Andy here at Lexus of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2022

Bob Hill was helpful, easy to talk to and informative. The dealership was clean, had many amenities for its customers. There was even a special tech person available to help us with our new car. More

by jerryalice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Lexus Wade Technology Dept, JJ Klein
Apr 09, 2022 -

Lexus of Brookfield responded

Hi Jerryalice, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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