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Lexus of Brookfield

Brookfield, WI

4.9
3,407 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,407 reviews

March 06, 2022

Andy who sold me my Acura RDX helped with an issue I had getting the Acura link services random message to be turned off. It’s stuff like this that they don’t need to do but they help because they care! More

by lcoshun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ratner
Mar 08, 2022 -

Lexus of Brookfield responded

Hi, we're glad to hear you found Andy to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2022

Bob Hill took great care of us, and had the car we purchased ready on time. The customer service is always great at Lexus of Brookfield. More

by sand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Lexus of Brookfield responded

Hello Sand, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2022

Sales person was helpful and attentive as I worked with other departments ans accommodating given my schedule More

by Mlh1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Trad
Mar 05, 2022 -

Lexus of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Dale Roeglin is always very knowledgeable, helpful and available when I'm looking to purchase a vehicle. Great follow through too! Thank you Dale! More

by Marykay1
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Lexus of Brookfield responded

Hello, thanks for your praise and kind comments about Dale Roeglin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2022

I always receive top notch customer technology service from Wade Schumacher. Anytime I have questions and need feedback, I can count on Wade to not only be available, but provide additional insight on wha More

by ElkaTL7182
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Mar 04, 2022 -

Lexus of Brookfield responded

Hello, we're happy to hear you had such a positive experience with Wade! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

Always the best experience at Lexus of Brookfield. John knows exactly what vehicles will work for his customers. Thank you for a fantastic experience John More

by dahaus23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schloegl
Mar 02, 2022 -

Lexus of Brookfield responded

Hello, thank you so much for your feedback! Our team member John will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2022

I had a fantastic experience purchasing my Ford Ranger from Robert (Bob) Hill at Lexus of Brookfield. I HIGHLY recommend purchasing a car from Bob! Thanks for a great purchasing experience! -Chris L. More

by Clocicero123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Mar 02, 2022 -

Lexus of Brookfield responded

Hello, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our team member Robert was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2022

Isaac was a pleasure to work with, he’s got tons of knowledge of about all the great cars at Lexus Brookfield More

by Craig.egle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lexus of Brookfield responded

Hello Craig, thank you so much for your feedback! Our team member Isaac will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2022

Was a comfortable place to conduct business. Wasn’t fond of the add ons though. More

by MSPU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lexus of Brookfield responded

Hello, thanks for your positive review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2022

Andy Ratner has always been great. I’m looking for a 2022 GX 460 Luxury and has been great at keeping me informed. More

by Eddy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Ratner
Mar 02, 2022 -

Lexus of Brookfield responded

Hi Eddy, thank you for your kind review; we are happy to pass along your comments to Andy here at Lexus of Brookfield! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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