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Lexus of Brookfield

Brookfield, WI

4.9
3,023 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,023 reviews

December 21, 2020

I was immediately greeted by Josh Klein as soon as I walked into the dealership. He was a lot of help along the way showing me different cars and options. I ended up not purchasing at the time but I wou More

by SRuuu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Dec 28, 2020 -

Lexus of Brookfield responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 20, 2020

I’ve been looking for over a year! Have gone to a number of dealership. But only to come back to this salesman again. My unique scenario with my distinctive wish list, never once phased Andy Ratner, No one More

by pegsweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ratner, Samuel Kentowski
Dec 28, 2020 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Our team is available should you require any extra help.

December 19, 2020

Mr. Isaac Campbell is an honest and straight foreword sales man. He was pleasant to deal with and was patient with our questions . He waited for us after his work time and stayed 2 hours late. Mr. Adam More

by Aby Panichikudiyil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Elbiadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Lexus of Brookfield responded

We appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 18, 2020

I was referred to Lexus of Brookfield by a colleague and I had a wonderful experience. I was supported from the moment I walked thru the door by Chris, my salesperson, through the financing options. The sup More

by cr8cool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weness Tech Dept, Lexus Wade Technology Dept
Dec 23, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 17, 2020

Jim is always awesome. Wade, too! Our first impression of our new RX was very positive. Love the design. Really appreciate the technological innovations, especially the safety features. More

by ryake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd is great at simplifying how one uses the great technology, Jim Janowski, Lexus Wade Technology Dept, Samuel Kentowski
Dec 23, 2020 -

Lexus of Brookfield responded

Hello, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

December 17, 2020

This is my 5th Lexus and the 4th I've leased from Lexus of Brookfield. Kevin Bell made it quick and and easy and Verbie made it quick in Finance. The sale manager Nate Rench has been a pleasure to work wit More

by milwaukee30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Lexus of Brookfield responded

Hello, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

December 15, 2020

This place is just great to work with. From the minute you walk into the door and several people greet you. Easy to work with and made the whole process fun instead of stressful. Not all heroes wear capes More

by Area51Badger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Elbiadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Samuel Kentowski
Dec 23, 2020 -

Lexus of Brookfield responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 14, 2020

Kevin was always polite, easy to get in touch with, always willing, to reach out to find the car I wanted. He even personally delivered the new car to me today. With his outstanding treatment and how More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Baker
Dec 23, 2020 -

Lexus of Brookfield responded

Beth, thank you so much for your feedback! Kevin will be very happy to hear about your kind words and high star rating!

December 14, 2020

Wade did an amazing job of helping me with my car phone in the middle of an incredibly busy time at Lexus. I purchased my Lexus last year and remembered Wade had helped me. When I needed help a year later, More

by Berickson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Dec 23, 2020 -

Lexus of Brookfield responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2020

AMAZING, STELLAR CUSTOMER SERVICE! Felt like family while going thru this process. Andy was BEYOND wonderful. Anything we needed was taken care of. HONEST, RELIABLE and HELPFUL. From the gentlemen preparing More

by krislaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wandrey, Andy Ratner
Dec 22, 2020 -

Lexus of Brookfield responded

Hi Krislaria, thanks for sharing your recent service experience with us. We're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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