Lexus of Brookfield

Bob was friendly and easy to work with throughout the process of buying my car. He wasn’t pushy, which I appreciated, and he stayed in touch when new vehicles became available. On my first visit, he brou process of buying my car. He wasn’t pushy, which I appreciated, and he stayed in touch when new vehicles became available. On my first visit, he brought a car over from another dealership for me to test drive but wasn't fond of the color. I decided to hold out for a white one. A couple of weeks later Bob called to let me know a white one had just come in that fit what I was looking for. I appreciated him following up and keeping me in mind. The purchase process was smooth and I’m very happy with the car. Overall, Bob worked hard to help me find the right vehicle. More

Lexus of Brookfield provided a wonderful car buying experience. A process that I thought would be more difficult was made easy. Bob was really great in working with us as we navigated pricing to ensure experience. A process that I thought would be more difficult was made easy. Bob was really great in working with us as we navigated pricing to ensure we were satisfied with not only our vehicle, but the price we paid for it. More

Service rep was awesome knowledgeable and kept me updated timely. She also worked with the warranty rep to obtain coverage. timely. She also worked with the warranty rep to obtain coverage. More

In my 37 years of purchasing cars, my wife and I agree we just had the best experience we've ever had at a car dealership. There were zero pressure tactics, only Bob Hill calmly guiding us through the proce just had the best experience we've ever had at a car dealership. There were zero pressure tactics, only Bob Hill calmly guiding us through the process and anticipating our questions. Jeff in financing was also fantastic at presenting our options. He showed us how to save some money with the payments we wouldn't have caught on our own. Finally I can't forget Ryan your Tech guy. He calmly and proficiently walked us through the controls of our car before we left. Syncing our phones with the system and answering all our questions was a nice touch. I will highly recommend Bob and Lexus of Brookfield to anyone I know who's looking for a car. You've created a raving fan! More

Friendly, knowledgeable, helpful sales team. Not high pressure. Went the extra mile to get the vehicle we wanted to lease. Not high pressure. Went the extra mile to get the vehicle we wanted to lease. More

Outstanding dealership and owner. Joe(Owner) is a man of his word and Bob Hill(Sales) will assist a customer to achieve the vehicle they want down to the final details. What they say Joe(Owner) is a man of his word and Bob Hill(Sales) will assist a customer to achieve the vehicle they want down to the final details. What they say they will do is their word and if they cannot do something they are honest about it. Outstanding dealership in Brookfield and North of Milwaukee. More

Marylou was outstanding to work with. Great commutation, attitude and smile. Extremely knowledgeable of the auto services needed as well. Great commutation, attitude and smile. Extremely knowledgeable of the auto services needed as well. More

⭐️⭐️⭐️⭐️⭐️ 5‑Star Review for Taylor Anderson – Lexus of Brookfield Taylor Anderson made our entire car‑buying experience seamless, transparent, and genuinely enjoyable. From the moment we arrived, she was Brookfield Taylor Anderson made our entire car‑buying experience seamless, transparent, and genuinely enjoyable. From the moment we arrived, she was well prepared for our appointment and took the time to first understand our vision and budget. Based on that, she thoughtfully crunched the numbers and presented vehicle options that truly aligned with our needs. What stood out most was Taylor’s honesty and transparency. She clearly explained the features, pros, cons, and benefits of both leasing and buying, without any pressure. Because we prefer to change cars every three years, her guidance helped us confidently decide on purchasing the UX 350h, which turned out to be the perfect fit. The experience went far beyond just selecting a vehicle. From working with Taylor, to coordinating with Amyn for tech training and the finance person Chris, the entire process felt smooth, engaging, and even fun. Conversations were open, stories were shared, and every interaction felt authentic and welcoming. Visiting the Brookfield branch felt like being among friends. We enjoyed test‑driving the RZ, NX, and UX, and Taylor made each step enjoyable and stress‑free. The entire team shared in our excitement, which made the experience even more special. We are truly happy with our new SUV and grateful for the outstanding service. Wishing Taylor and the entire Lexus of Brookfield team continued success. Highly recommended! More

Top tier customer service over all. Very thorough and accurate with the service. Thanks Marylou Valdez for your hospitality and great service Very thorough and accurate with the service. Thanks Marylou Valdez for your hospitality and great service More

Great service and waiting area at the service center. Jacob Wright was my service advisor and was awesome. Jacob Wright was my service advisor and was awesome. More