Lexus of Brookfield

Bob Hill was fantastic to work with! He was friendly, knowledgeable, and willing to hunt down answers for all of my questions. He made the entire process smooth and stress-free, answerin He was friendly, knowledgeable, and willing to hunt down answers for all of my questions. He made the entire process smooth and stress-free, answering all my questions with patience and honesty. What really stood out was his follow-up—Bob checked in after the sale to make sure everything was going well and that I was happy with my purchase. Excellent service from start to finish. Highly recommend working with Bob. More

The staff I interacted with were all amazingly kind, helpful, and available to help me through the process. I never felt confused, and they helped me figure out what kind of vehicle best met my interest helpful, and available to help me through the process. I never felt confused, and they helped me figure out what kind of vehicle best met my interests and budget. More

I wanted to thank Bob and Sam for working with me purchasing pre owne Porsche 2022. Highly recommend professional quality service. Thanks Bob ⭐️⭐️⭐️⭐️⭐️ purchasing pre owne Porsche 2022. Highly recommend professional quality service. Thanks Bob ⭐️⭐️⭐️⭐️⭐️ More

Taylor was great, she was very patient and I didn’t feel pressured or harassed. Every one I met there was super nice and informative. pressured or harassed. Every one I met there was super nice and informative. More

We highly recommended Lexus of Brookfield and especially Dale! Our experience was effortlessly and smooth from start to even after the sales. Dale will go the extra miles to make everything perfect. We will Dale! Our experience was effortlessly and smooth from start to even after the sales. Dale will go the extra miles to make everything perfect. We will definitely make our next purchase with Dale again. More

good thanks boo hill thanks you help it good and thanks your boss he it good ❤️🌻🌻 your boss he it good ❤️🌻🌻 More

Bob Hill was not only professional, but respectful of our price range and needs. He and Chris and everyone at Lexus of Brookfield is FIRST CLASS! Highly recommend this business and Bob Hill and Chris. price range and needs. He and Chris and everyone at Lexus of Brookfield is FIRST CLASS! Highly recommend this business and Bob Hill and Chris. More

Bob and the rest of the staff were friendly, not pushy, and made for a pleasant car buying experience. The dealership was clean and well lit. and made for a pleasant car buying experience. The dealership was clean and well lit. More

About Bob: Five stars - I called before arriving and Bob met me at the door. Bob was very easy to work with, personable and very pleasant. He got us into the car for a test drive really quick and took good met me at the door. Bob was very easy to work with, personable and very pleasant. He got us into the car for a test drive really quick and took good care of us while we waited to pay. Bob did a good job at juggling multiple customers at once. About Lexus of Brookfield: 3 stars - I get it was a busy Saturday and that they had many customers purchasing but we had to wait longer than expected. We were there for almost four hours and wrote a check so a faster transaction than financing. Nice facility but a little underwhelming compared to some other dealers. I'd expect a luxury car dealer to have a better lounge area. I did not trade in my car but was curious as to what ballpark they'd give on trade. Coming from an hour away I didn't want to bring it if I didn't have to. I was told that they'd text me to get the VIN, which didn't happen. I called back. I was told I would get a call back but I ended up having to call again. I ended up calling a at least three times. More

Alan Zinda was great to work with! He made sure all questions we had were answered and helped take care of any concerns we had. All aspects of our experience at Lexus of Brookfield wer He made sure all questions we had were answered and helped take care of any concerns we had. All aspects of our experience at Lexus of Brookfield were smooth and clearly explained. This made for a stress free and pleasant experience. We would definitely recommend this dealership and would definitely work with Alan again if and when we need another vehicle. More