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Lexus of Brookfield

Brookfield, WI

4.9
3,358 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,358 reviews

March 23, 2021

Great experience! Thank you to Bob Hill, Chris and Joe, it was a pleasure doing business with you. Great price on our used car too! More

by Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Lexus of Brookfield responded

Jim, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2021

My experience was first class. The guest service I received from Dale was amazing. I would highly recommend Lexus of Brookfield. Dale’s knowledge and energy is amazing also. More

by Johannessj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Mar 23, 2021 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

March 22, 2021

Wade was very informative, friendly, answered all the questions I had. Don’t know what else to say. He knows his job. This won’t let me submit until I say more. 😏 More

by iukijaj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Mar 23, 2021 -

Lexus of Brookfield responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2021

Great experience dealing with Lexus of Brookfield. Outstanding sales staff. Outstanding Tech Support staff. Great interface with Joe and Wade. Went back to buying a Lexus from owning a Audi. More

by Breezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Mar 22, 2021 -

Lexus of Brookfield responded

Breezy, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2021

For years, I admired the styling of the Lexus vehicles when taking drives.. On a spur of the moment, I stopped at Napleton Lexus. Bob Hill, salesman, approached me to answer any questions about the Lexus More

by Carol k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Mar 22, 2021 -

Lexus of Brookfield responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Carol. Thank you and we hope to see you again!

March 20, 2021

Issac Campbell, Nate rench, and Sam kentowski provided extremely great service to my wife and I. We had a bad experience buying a gmc prior to our visit and they made us feel at ease again. Will definitel More

by nicholas.northup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kentowski
Mar 22, 2021 -

Lexus of Brookfield responded

Hi Nicholas, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 19, 2021

FANTASTIC experience. Isaac was an amazing sales person. Heard my needs and wants, and found me both at my price point! Sam was a pleasure to work with and Verbie helped to seal the deal. And Wade. Wade More

by nikki.werra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Mar 19, 2021 -

Lexus of Brookfield responded

Nikki, we are so happy to read such a great review about Lexus of Brookfield! Our team is available should you require any extra help.

March 19, 2021

Bob was a pleasure to work with and Elisha was efficient and thorough.Elisha answered all of our questions. Phone calls were answered promptly. Ok! More

by Steve
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Springsteen
Mar 22, 2021 -

Lexus of Brookfield responded

Hi Steve, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Bob and Elisha were so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2021

We purchased our first Lexus with the help of Chris W. He was more than patient and changed his schedule several times to accommodate us. I didn't feel any "pressure-to-buy" from Chris either. His run throug More

by Brucedylancurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weness Tech Dept, Samuel Kentowski
Mar 19, 2021 -

Lexus of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 18, 2021

This is my third Lexus lease, but my first RX and first lease with Lexus of Brookfield. The entire process was effortless and stress free. Everyone I worked with was awesome. Thank you Nate and Issac for More

by Symiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Lexus Wade Technology Dept, Verbie Swanigan
Mar 19, 2021 -

Lexus of Brookfield responded

Hello, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road! Our team is available should you require any extra help. Have a great day!

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