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Lexus of Brookfield

Brookfield, WI

4.9
3,359 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,359 reviews

March 10, 2021

Bob and Elisha were awesome. I had a great experience from beginning to end. Elisha took time to listen to what I was looking for and help me make a decision on a vehicle. Great customer service by both More

by TChap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kentowski, Elisha Springsteen
Mar 10, 2021 -

Lexus of Brookfield responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 10, 2021

Met with Bob Hill regarding a used Ford they had. He set up a time to test drive that worked best for my schedule. During the visit he was very informative and friendly. Everyone that was there that day wor More

by Krajewkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Lexus of Brookfield responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2021

Excellent service! Alan was very knowledgeable and professional he took his time and went out of his way for us. Good sense of humor and explained in detail what we wanted to know. More

by Maria perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
Mar 10, 2021 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Maria! Please let us know if there is ever anything else we can assist you with.

March 08, 2021

Scott Trad was very helpful and answered all of our questions. The transaction went quickly and smooth. We enjoyed our experience at Lexus of Brookfield More

by Jess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Trad
Mar 09, 2021 -

Lexus of Brookfield responded

Jess, thank you for your positive review. We're glad to hear that you found Scott here at Lexus of Brookfield so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2021

5 star service from Andy Ratner! We bought our car on line from out of state and had many challenges. So Grateful he took care of us and kept us informed every step of the way! Unfortunately the Finance More

by DelilaGordon
Price
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan, Andy Ratner
Mar 07, 2021 -

Lexus of Brookfield responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call.

March 06, 2021

My car was brought in yesterday for the 5,000mile check up. After completion of that I drove my car home and parked it in my garage. This morning, the day after the service visit, my car is dead.I depress More

by tosamarylouise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
AJ Kallas
March 05, 2021

Very Professional, and extremely knowledgeable of the product he sells is how i would describe Dale Roeglin. Because of this relationship, I would strongly consider purchasing my next vehicle from Dale More

by Mols1541266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Lexus of Brookfield responded

Thank you so much for your positive comments about Lexus of Brookfield! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2021

Had a bit of a problem with a local Lexus dealer; went from Appleton to Brookfield; great experience all around. The cars are so clean. Tough to pick! I’m in a hybrid now. More

by Steve.uslabar
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Steve! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 03, 2021

Bob Hill, Sam Aly, and the entire team at Lexus of Brookfield did a great job helping us make the best decision for us. We appreciated the “no pressure” approach, and the roses were a wonderful surpr More

by Jill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Mar 05, 2021 -

Lexus of Brookfield responded

Jill, thank you so much for your feedback! Bob, Sam and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2021

Scott is a great sale's person making my wife and I Scott is a great sale's person making my wife and I feel comfortable. He wasn't high pressure just congenital and got everything done quickly. Thank More

by wwgloudemans
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Trad
Mar 05, 2021 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We will pass along the kind words to Scott. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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