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Lexus of Brookfield

Brookfield, WI

4.9
3,360 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,360 reviews

February 28, 2021

What a great experience! We needed to replace an RX350, which Alex had previously sold to us. That first experience made it a no-brainer to work with him again. He's awesome. In a short period of time h More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin
Mar 02, 2021 -

Lexus of Brookfield responded

Pete, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 27, 2021

Brenda is great!! I loved working with her, and hope to see her achieve great things. Brenda is a sweet and bubbly person making the whole experience a blast! Thank you for everything!!! More

by Bailey&Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Bickelhaupt
Mar 01, 2021 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Bailey! We work hard to provide each of our clients with the best automotive experience. We will be sure to pass along the kind words to Brenda. We hope to see you again!

February 27, 2021

Brenda was outstanding to work with! Such a great uplifting personality makes the buying process so much more enjoyable! Would definitely recommend working with Brenda! More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Bickelhaupt
Mar 01, 2021 -

Lexus of Brookfield responded

Cristina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2021

I just bought my Lexus RX350L from the Lexus of Brookfield and could not be more happy with the services provided by this Lexus dealership and specifically by Bob Hill. Everything was done on the More

by eugene.pisarenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Eugene! Please let us know if there is ever anything else we can assist you with. Safe travels!

February 27, 2021

Great dealership. Bob Hill went above and beyond. This guy offer to drive the car to my home, stayed in touch with me throughout and after the sale More

by Fredhosang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Brookfield responded

Fred, we're so glad that Bob was able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2021

Lexus of Brookfield deserves MORE than 5 stars. I wish this was an option! Every time I go whether it’s for service/ or at the dealership, I feel like a VIP member. Their staff was so helpful in finding m More

by kaypalm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Lexus Wade Technology Dept, Samuel Kentowski
Mar 01, 2021 -

Lexus of Brookfield responded

Kay, thank you for your kind review; we are happy to pass along your comments to Sam, Joe and the team here at Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2021

Brenda is perhaps the best person I have ever worked with in regards to a financial business transaction. She’s real. She’s personable. Most importantly, she listens. When I was shopping, I didn’t know e More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Bickelhaupt
Mar 01, 2021 -

Lexus of Brookfield responded

Daniel, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Brenda was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2021

Andy was outstanding! He made my experience very fun and enjoyable! Andy knowledgeable and professional. He listened to all my requests that I had and at the end of the day I left happy and confident in kno More

by MLB
Recommend Dealer
Yes
Employees Worked With
Andy Ratner
Mar 01, 2021 -

Lexus of Brookfield responded

Hello there, we're glad to hear you found Andy to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Thank you and take care!

February 25, 2021

I had a great experience with Al Zinda. Al showed me the cars I was interested in and there was no pressure to buy. He did provide me with the information on leasing and buying. The incentives were attrac More

by grovedm19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade the tech guy was terrific., Lexus Wade Technology Dept, Verbie Swanigan, Alan Zinda
Feb 26, 2021 -

Lexus of Brookfield responded

Hello there, thank you for your kind words and this wonderful review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 25, 2021

Lexus dealership was COVID friendly. Clean and spacious. Everyone wearing masks. Our salesman Al Zinda extremely helpful. Thorough and quick which was appreciated. Will buy from Al Zinda again. More

by Mike.schiek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
Feb 26, 2021 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Mike! Please let us know if there is ever anything else we can assist you with. Safe travels!

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